Program Coordinator

Position Summary
The Program Coordinator provides administrative support to the Program Management team, helping keep
projects organized and running smoothly. This role assists with scheduling, documentation, reporting,
communication, and other day-to-day coordination activities while gaining experience in program
management.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be
assigned. The duties and responsibilities as outlined in this Job Description may be changed from time to
time by Jack Morton Worldwide, as it deems necessary, without further notice to the Employee.

Key Responsibilities
• Provide administrative support to Program Managers and Program Directors.
• Schedule meetings and maintain calendars.
• Prepare meeting agendas, take notes, and distribute action items.
• Organize and maintain project files and documentation.
• Update project trackers and internal systems.
• Assist with reports, presentations, and spreadsheets.
• Help track project timelines and follow up on outstanding tasks.
• Support the creation of purchase orders, invoices, and other project documentation.
• Coordinate communication between internal teams.
• Maintain accurate records and ensure documentation is complete.
• Assist with process improvements and other administrative projects as needed.
Supervisory Responsibilities:
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential
functions. (Canadian Positions: Accommodations will be made, up to undue hardship, for employees that
advise accommodation is required pursuant to the prohibited grounds of the human rights legislation.)
• 0–2 years of administrative, coordinator, or office support experience.
• Strong organizational and time management skills.
• Excellent communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Detail-oriented with the ability to manage multiple priorities.
• Positive attitude and willingness to learn.

CORE COMPETENCIES
• Organization
• Attention to Detail
• Communication
• Teamwork
• Time Management
• Adaptability
• Customer Service
• Accountability

EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A. or B.S.) from four-year college or university; and 2+ years’
experience as an Program Manager or similar experience successfully executing projects and programs
and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures or governmental regulations. Ability to write reports, proposals and business
correspondence. Ability to effectively present information and respond to questions from groups
of Company employees and managers, customers and the general public.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply
concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram,
or schedule form.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The
employee frequently is required to stand for long periods of time; walk long distances; use hands to finger,
handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance
and stoop, kneel, crouch, or crawl. The employee must occasionally lift and /or move up to 10
pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodation may be made to enable
individuals with disabilities to perform the essential functions. (Canadian Positions: Accommodations will
be made, up to undue hardship, for employees that advise accommodation is required pursuant to a
prohibited ground of the human rights legislation.)
The noise level in the work environment is usually moderate.