Product Owner - Microsoft D365 Finance and Operations

Our client is seeking an experienced Functional Microsoft Dynamics 365 (D365) Finance & Operations (F&O) Product Owner to join dynamic team. This role will be responsible for ensuring the successful configuration, optimization, and implementation of the D365 Finance & Operations solution, with a particular focus on finance, supply chain management, and business operations.
The ideal candidate will have hands-on experience in configuring D365 F&O and a deep understanding of business processes and how they align with D365 functionalities.

Responsibilities

• Product Ownership: Serve as the primary product owner for D365 Finance & Operations (F&O), ensuring that business requirements and goals are effectively captured, prioritized, and delivered in the system configuration.
• D365 F&O Configuration: Configure and optimize D365 F&O modules with a focus on core financial operations (General Ledger, Accounts Payable/Receivable, Procurement, Inventory, and more).
• Requirements Gathering & Analysis: Work closely with business stakeholders, including finance, operations, and IT teams, to gather detailed business requirements and translate them into functional specifications for D365.
• System Customization: Oversee system customizations and enhancements to ensure alignment with business processes, ensuring a seamless flow of data and processes across modules.
• Cross-functional Collaboration: Work alongside technical teams, including developers and technical consultants, to ensure the system configuration is aligned with the technical architecture and to support system upgrades or enhancements.
• Support & Troubleshooting: Provide ongoing support and troubleshooting for D365 F&O issues, escalating to technical teams when necessary. Assist in resolving system-related issues and optimizing system performance.
• Testing & Validation: Lead testing efforts for new system functionalities, including UAT (User Acceptance Testing), regression testing, and ensuring the configuration meets business needs before deployment.
• Change Management: Assist with change management activities, including training users on new system capabilities and processes, and facilitating smooth transitions during system upgrades or new implementations.
• Documentation: Create and maintain comprehensive documentation for system configurations, processes, and workflows, ensuring knowledge transfer across teams.

Requirements:

• Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O), including configuring modules such as Finance (GL, AP, AR, Fixed Assets), Procurement and Sourcing, Inventory, and Production.
• Proven experience as a Product Owner or Functional Consultant for D365 F&O, with a deep understanding of core business processes in finance and operations.
• Strong business acumen and understanding of finance, accounting, and operations processes and how they integrate within D365.
• Strong communication skills, with the ability to effectively interact with stakeholders at all levels, including executives, business users, and technical teams.
• Ability to translate complex business requirements into functional system specifications and guide system configuration based on business needs.
• Experience with D365 F&O implementations and upgrades, including system testing, end-user training, and documentation.
• Ability to configure and customize D365 F&O (not just oversee or manage), including managing security roles, workflows, and data entities.