Dynamics 365 Systems Analyst

Job summary:

The D365 Systems Analyst will act as a key liaison between business stakeholders and technical teams. The role is responsible for gathering business requirements, translating them into D365 Finance & Operations solutions, supporting system integrations, and ensuring the platform continues to meet evolving business needs.

Main duties and responsibilities:

1. Business Analysis & Stakeholder Engagement

• Partner with finance, operations, and IT teams to understand business processes and requirements
• Document functional requirements, process flows, and business scenarios
• Translate business needs into functional designs aligned with D365 best practices
• Act as a trusted advisor on system capabilities and limitations

2. D365 Functional Ownership

• Configure and support D365 F&O modules (e.g. Finance, Supply Chain, Projects)
• Participate in system design workshops and solution reviews
• Support system enhancements, change requests, and minor customizations
• Ensure solutions align with governance, security, and compliance standards

3. Testing & Deployment

• Create and execute UAT test scripts
• Support business users during testing cycles
• Validate solutions prior to deployment
• Assist with release planning and post‑deployment support

4. Integration & Data

• Support integrations between D365 and external systems
• Assist with data migration, data validation, and master data governance
• Support batch jobs, interfaces, and data management processes

5. Support & Continuous Improvement

• Act as second‑ or third‑line support for D365‑related issues
• Investigate and resolve functional defects
• Identify opportunities for process optimization and automation
• Contribute to system documentation and knowledge sharing

Core competencies and requirements:

• Bachelor’s degree (or equivalent) in business administration, information technology or computer science.
• A Microsoft certification (e.g. D365 F&O Functional Consultant Associate/Expert) is an advantage
• At least 5 years’ experience of Microsoft Dynamics 365 F&O.
• At least 3-5 years’ experience within supply chain or manufacturing environments.
• Proven experience as a D365 Systems Analyst or Functional Consultant
• Strong functional knowledge of Dynamics 365 Finance & Operations
• Experience producing functional design documents and business process maps
• Understanding of core finance and/or supply chain processes
• Experience supporting integrations and data imports/exports
• Strong stakeholder management and communication skills
• Experience working in an Agile or hybrid delivery environment
• Knowledge of D365 Data Management Framework (DMF) and LCS
• Exposure to Azure integrations (Logic Apps, Functions)
• Microsoft D365 or Power Platform certifications
• Experience in a regulated or enterprise environment
• Basic understanding of X++ and system customizations