Product Manager

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual Salary Range: Commensurate with Experience
• Employment Type: Ongoing - Full-Time
• Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

About the Opportunity

We are seeking a commercially minded Product Manager to lead the development, enhancement and management of products that deliver exceptional customer experiences and strong business outcomes. Working across the full product lifecycle, you will identify market opportunities, develop product strategies and roadmaps, and ensure products continue to meet evolving customer and industry needs.

Partnering with a broad range of stakeholders across technology, marketing, operations, legal, compliance and government, you will drive product initiatives from concept through to launch and ongoing optimisation. This role offers the opportunity to influence product strategy, shape customer value propositions and contribute to the growth and success of a diverse product portfolio.

Key responsibilities include:

• Lead the development and enhancement of products and services through market research, customer insights, roadmap planning, requirements gathering and product launches.
• Analyse customer needs, market trends and market opportunities to identify and deliver products that create customer and commercial value.
• Develop business cases and product value propositions supported by stakeholder engagement, industry insights and data analysis.
• Partner with business, technology and UX teams to define customer personas, product requirements and user experiences that support successful product delivery.
• Collaborate with the Project Management Office and cross-functional teams to deliver product initiatives within agreed timelines, budgets and scope.
• Coordinate with internal and external stakeholders, including government bodies, to secure approvals and support the delivery of new products and enhancements.
• Develop and execute go-to-market strategies and product launch plans in partnership with sales, marketing, communications and operational teams.
• Support the successful development, testing, release and adoption of products through close collaboration with technical and business stakeholders.
• Monitor product performance and identify opportunities to optimise revenue, growth and customer outcomes through market and portfolio analysis.
• Manage product financial performance through forecasting, budgeting, reporting and the development of strategies to achieve revenue and profitability targets.

About you
You are a customer-focused and commercially minded Product Manager with experience delivering digital products from concept through to launch and ongoing optimisation. You combine strong product strategy, stakeholder engagement and commercial acumen with a genuine sense of customer empathy, enabling you to understand customer needs and create solutions that deliver meaningful value.

Adaptable and agile in your approach, you thrive in dynamic environments, work effectively across different product domains, and use data-driven thinking to balance customer outcomes with business objectives.

You'll thrive in this role if you:

• Have proven experience managing the full digital product lifecycle, including product vision, roadmap development, delivery and go-to-market execution.
• Can identify customer needs and market opportunities, translating insights into products and services that deliver measurable value.
• Influence and build alignment across diverse stakeholder groups, successfully gaining support for product initiatives and priorities.
• Bring strong commercial acumen, with experience managing product performance and achieving revenue, growth or profitability targets.
• Have experience partnering with technology teams, UX/UI designers and delivery teams to develop and launch digital products.
• Communicate complex concepts clearly and confidently, tailoring messages for technical and non-technical audiences.
• Use a data-driven approach to analyse information, solve complex problems and make informed product decisions.
• Balance strategic thinking with hands-on execution, ensuring product initiatives are delivered effectively and efficiently.
• Build strong relationships across business, government and industry stakeholders to support successful product outcomes.
• Enjoy working in dynamic and evolving environments, ideally with exposure to transformation, regulatory or highly ambiguous settings.

Our culture

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application via the “Apply” button.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.