Product Manager (Retention & Reactivation)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your Main Duties in Flying with Us

• Analyze development needs
• Conduct extensive competitive product evaluations and analysis
• Gather user/customer feedback to deeply understand their needs
• Prioritize product roadmap and own the product requirements flowing from customer needs
• Write clear, concise product requirements and user stories
• Lead agile product development processes, including backlog grooming, sprint planning, prioritization sessions, and daily stand-ups
• Manage various products independently
• Evangelize ideas that solve real customer problems
• Collaborate with Technology, Trade Partnership, Operations, and Marketing teams to craft solutions to customer needs
• Collaborate with other Product teams to sync the release plan and deliver the best experience for customers
• Review user stories to ensure delivery aligns with the initial requirements
• Rapidly formulate concrete features that address needs and requirements expressed by internal users and customers
• Document product functionality and communicate it to users
• Review scenario tests for improvements, features, and projects to ensure delivery aligns with the initial requirements
• Create and track metrics to define the success of initiatives and inform future improvements
• Set product strategy, plan short-term and long-term product improvements to meet business goals, and measure success

Mandatory Belongings That You Must Prepare

• Passion for a Product Management role with at least 3 year of experience as a Product Manager
• A “can-do” spirit combined with high energy, drive, and a positive attitude
• Good problem-solving skills
• Excellent and effective interpersonal and communication skills, both written and verbal, with strong listening skills
• Bachelor’s Degree in Computer Science, Engineering, or a related field is required

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.