Product Manager, Refraction

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

The Product Manager will be responsible for driving the commercial success and lifecycle management of Topcon’s refraction portfolio, with a primary focus on downstream product management activities. This role centers on translating product strategy into effective market execution, ensuring alignment across sales, marketing, clinical, and service teams.

The Product Manager will serve as a key liaison between the field and internal teams, gathering market insights, supporting commercialization efforts, and ensuring products meet customer needs in real-world clinical environments. This position requires strong cross-functional collaboration, customer-centric thinking, and the ability to operate effectively within a regulated medical device environment.

Key responsibilities:
Market Insight & Voice of Customer

• Collect and synthesize feedback from key opinion leaders (KOLs), customers, and internal stakeholders

• Conduct focus groups, site visits, and field observations to identify unmet needs and workflow gaps

• Perform ongoing market and competitive analysis

Marketing & Messaging

• Develop clear, differentiated product messaging and value propositions tailored to target customer segments

• Create and review marketing collateral, digital content, and campaigns in partnership with marketing teams

• Ensure consistency of messaging across all customer touchpoints

Commercialization & Product Launch

• Lead downstream execution of product launches, ensuring readiness across sales, service, and marketing teams

• Develop and maintain launch materials, timelines, and cross-functional alignment

• Partner with upstream teams to translate product strategy into actionable go-to-market plans

Sales Enablement & Field Support

• Collaborate closely with sales, CAS, and sales engineering teams to drive product adoption and revenue growth

• Develop training programs, tools, and collateral to support field effectiveness

• Participate in major conferences, demos, and key account discussions as a product expert

Post-Market Surveillance & Quality

• Monitor product performance in the field and address customer and sales feedback related to product quality and usability

• Partner with QA/RA and service teams to investigate issues, support root cause analysis, and drive resolution

• Contribute to continuous product improvement through structured feedback loops

Product Development and Lifecycle Management

• Partner with R&D and Program Planning to support new product development and enhancements.

• Draft product requirements and ensure alignment with customer needs and regulatory standards in addition to internal software and hardware synergies.

• Support the management of global product launches, including pricing, positioning, and distribution strategies.

• Manage products throughout their lifecycle, including updates, enhancements, and end-of-life planning

Qualifications:

• Bachelor’s degree in marketing, business, engineering or related technical field (or equivalent experience).

• Minimum 3 years of experience in eyecare, specifically refraction

• Clinical experience or exposure to healthcare/medical device markets.

• Strong understanding of clinical workflows in ophthalmology or optometry

• Strong analytical, communication, and presentation skills.

• Proficiency in MS Office tools and project management software.

• Ability to manage multiple products on different timelines.

• Travel up to 40% including some weekends - attend all major trade shows (such as Vision Expo, Academies of Optometry and Ophthalmology, ARVO, etc.)

Preferred

• Advanced degree (ie. OD, MBA) preferred

• Experience in product management, preferably within medical devices or healthcare technology

• Experience leveraging competitive intelligence and market research to drive strategy.

• Experience supporting product launches and developing commercial materials

Base Pay:

Expected Base Pay Range: $120,000 to $150,000 Annualized

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Bonus eligible:

In addition to base pay, compensation for this position includes eligibility for an annual bonus.

Benefits*:

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.

*Topcon time off policies can vary between roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.