Product Manager (Operations Team)
eMAG · Bucharest, Bucharest, Romania ·
- Work mode
- Hybrid
- Category
- Product
- Experience
- 3+ years
- Company size
- 1000+
Product Manager at eMAG owning the product strategy for the delivery and transportation area — defining the vision for courier integrations, delivery allocation and tracking flows, prioritizing data-driven initiatives, and applying AI/agents to optimize delivery. Works cross-functionally with Operations, Commercial, Legal, Finance and courier partners.
We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.
More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!
Product Manager (Operations Team)
Join our Product Operations team as a Transportation Product Manager and own the product strategy and direction for the delivery and transportation area, turning business needs and market opportunities into clear priorities that shape the delivery experience across the organization.
What you’ll have to do:
Strategy & Prioritization
- Define the vision and strategic direction for delivery capabilities (courier integrations, delivery allocation and processing infrastructure, tracking and notification flows, etc.) and track measurable product objectives aligned with the company's strategy;
- Identify opportunities to use AI and AI agents across the transportation and delivery area - for example, improving courier allocation (cost and time optimization), sharpening delivery time estimate accuracy, or dynamically balancing delivery capacity;
- Identify business opportunities based on data, market research, and feedback from across the organization;
- Prioritize initiatives based on estimated impact (customer experience, revenue, saving) vs. implementation cost, and contribute to business case creation, including risks and alternatives;
- Recommend resource allocation toward the highest-impact initiatives, in collaboration with the organization's leadership;
- Adapt strategy and priorities to market-specific needs across Romania, Hungary, and Bulgaria, accounting for regulatory and operational differences between markets.
Data & Validation
- Analyze data to validate strategic hypotheses (testing, metric definition, impact modeling) and monitor product metrics (adoption, performance, or satisfaction);
- Identify trends and early signals that should influence the product roadmap, including through competitive analysis and monitoring of emerging technologies.
Cross-Functional Collaboration
- Collaborate cross-functionally with Operational, Commercial, Legal, and Finance teams to integrate real constraints and implications (regulatory, financial) into the strategy, including navigating regulatory considerations relevant to delivery and courier allocation practices;
- Partner with courier and delivery partner technical teams to define integration requirements and service capabilities, including SLA parameters and onboarding/testing of new integrations;
- Communicate direction and priorities to execution teams (Product Owner, Engineering, etc.).
Discovery
- Generate new initiatives, conduct interviews with internal users and partners, and test directions at concept level before handing them off to execution teams;
- Define success criteria and validate feasibility through proof-of-concept work for technically uncertain or high-risk directions, using results to inform go/no-go and prioritization decisions.
What makes you a good fit:
- 3+ years of experience in product management, ideally in a strategic or platform-level role;
- Experience applying AI or AI agents to product or operational use cases;
- Strategic thinking: the ability to see the big picture and prioritize correctly;
- Comfort with data: interpreting and using analysis to inform decisions;
- Effective communication with stakeholders at various levels (leadership, operational, legal/financial);
- The ability to collaborate effectively with execution roles (Product Owner, Engineering);
- Fluent in English.
What we’ve prepared for you:
- Medical subscription: Medicover, MedLife or Regina Maria.
- A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme and Genius, membership to different gyms or even professional development classes.
- Different discounts from our partners: banking, mobile, dental medicine or wellness.
- Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
- An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.
- New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.
Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.