We are looking for a Product Manager to support the strategy, development, and commercial success of our Consumer Information and Intelligent Document Processing (IDP) platform, one of our newest and most exciting products. You will take full end-to-end ownership of a growing solution that helps customers make faster, smarter, and more efficient affordability decisions.
Reporting into our Head of Product, you will play a key role in identifying market opportunities, understanding customer needs, and shaping the product roadmap to deliver measurable value for both customers and the business. Working closely with cross functional teams to drive product innovation across the full lifecycle while balancing customer requirements, technical feasibility, regulatory considerations, and commercial objectives.
You will be naturally inquisitive and innovative, with a passion for solving problems and continuously improving customer outcomes. An advocate for the use of AI, machine learning, and automation to enhance our product capabilities and create competitive advantage.
Main Responsibilities
- Define and execute the product strategy, vision, and roadmap for the Consumer Information and Intelligent Document Processing (IDP) platform, aligning product investments to business objectives, customer needs, and market opportunities.
- Drive market, customer, competitor, and industry research to identify emerging trends, unmet customer needs, and opportunities for product innovation, growth, and differentiation.
- Lead product discovery activities, translating customer insight, data, and commercial opportunities into prioritised product requirements, user stories, and roadmap initiatives.
- Own the commercial performance of the product, developing business cases, assessing ROI, supporting pricing and proposition decisions, and ensuring products deliver measurable customer and business value.
- Define, monitor, and optimise product KPIs, using data-driven insights to improve adoption, customer satisfaction, operational efficiency, revenue growth, and value realisation.
- Act as a trusted advisor to customers, building strong relationships and using customer feedback, market insight, and usage analytics to shape product strategy.
- Collaborate effectively with Commercial, Sales, Technology, Operations, Compliance, Legal, Risk, Data Science, and Executive stakeholders to align priorities, manage dependencies, and ensure successful delivery of strategic outcomes.
- Identify and lead opportunities to leverage AI, machine learning, and automation to enhance product capabilities, improve customer outcomes, increase operational efficiency, and create competitive advantage.
- Proactively identify, assess, and manage product, commercial, operational, and regulatory risks while influencing senior stakeholders to drive alignment, secure investment, and support strategic product decisions.
- B2B Product Management experience within financial services or fintech.
- Proven track record of managing products through multiple product lifecycles and delivering measurable business outcomes.
- Experience developing and executing product strategies based on market insight, customer feedback, and commercial opportunities.
- Experience building business cases, evaluating investment opportunities, and delivering value realisation.
- Experience working closely with Sales, Commercial, Marketing, and Customer teams to drive product growth.
- Experience using AI tools within product lifecycle.
- Experience using data and analytics to guide prioritisation, performance management, and investment decisions.
- Balance customer needs, commercial objectives, technical considerations, and risk management requirements.
- Knowledge of pricing strategy, proposition development, and commercial product management.
- Hybrid working, 2 days a week in our Nottingham office
- Great compensation package and discretionary bonus
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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This is a hybrid remote/in-office role.
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