Pre-Sales Solution Engineer - ERP / MES Software

Role Description & Responsibilities

Our DELMIAWORKS team is looking for a Pre-sales Solution Engineer. The preferred location for this role is on the East Coast.

*Please note: This is for a future opening. By submitting your application, you will be added to our talent pool for future consideration.

In this role, you will be a critical partner for our sales team. Providing pre-sales technical expertise and demonstrating the value of our ERP software to manufacturing companies. You will leverage your deep understanding of manufacturing processes and ERP systems to craft compelling demonstrations, address technical inquiries, and ultimately drive successful sales.

• Partner with sales representatives to understand prospect requirements and develop tailored solutions

• Conduct-in-depth product demonstrations and presentations showcasing the capabilities of our ERP software to address specific manufacturing challenges.

• Respond to technical inquiries from prospects and customers, providing clear and concise explanations.

• Develop and deliver proof-of-concept (POC) demonstrations to validate proposed solutions.

• Leverage your understanding of manufacturing processes (e.g. production planning, inventory management, shop floor control, quality (control) to effectively communicate the benefits of our ERP system.

• Translate customer needs into technical requirements for the development and implementation process.

• Create and maintain technical documentation, including presentations, white papers and competitive analyses.

• Provide training and support to the sales team on product features and technical aspects of the ERP system.

• Contribute to the development of sales tools and resources.

• Work closely with the product management, development and implementation teams to ensure seamless customer experiences.

• Provide feedback from the field to influence product development and enhance customer feedback.

• Work with project managers to create accurate scopes of work for implementation.

Qualifications

• Bachelors’ degree in engineering (Mechanical/Industrial/Electrical) with 3 – 5 years of experience in pre-sales or technical sales role ideally within the ERP software industry (MES/MOM/WMS/QMS)

• Proven experience working with manufacturing companies and a strong understanding of manufacturing processes

• Experience with ERP systems, preferably those designed for manufacturing.

• Demonstrated ability to deliver compelling presentations and demonstrations.

• Skills: Strong technical aptitude and problem-solving skills

• Excellent communications and interpersonal skills

• Ability to effectively translate technical concepts to non-technical audiences.

• Strong presentation and demonstration skills

• Proficiency in using CRM and other sales enablement tools

• Ability to travel as required

• Excellent Time Management Skills

• Strong Communication Skills, both written and verbal

• Ability to work independently and as a team player

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