− Planning and building network architecture, configuring/managing/maintaining/troubleshooting network devices (Firewall, Router, switch).
− Managing, maintaining, and troubleshooting wireless network devices (Cisco, Aruba).
− Managing, maintaining, and troubleshooting network reliability monitoring systems (PRTG) and automation tools (FortiManager).
− IP allocation, network topology mapping, SOP documentation creation, organization, and updates.
− Coordinating with ISPs and support vendors, including handling line optimization and other related issues.
− Collaborating with other departments, providing 24/7 technical support, ensuring the stability of online domains.
− Establishing network operation and maintenance process standards, organizing and updating documentation and information.