Mobile Service Technician

Irwin Lincoln Mazda is seeking a motivated Mobile Service Technician to join our growing team. The ideal candidate is dependable, works well independently, and has a strong service technician background. B-Level technician qualifications and ASE certifications are preferred but not required. In this role, you'll travel in a Mobile Service van to customer homes and workplaces to perform routine maintenance, basic repairs, and recall services.

Since 1960, Irwin Lincoln Mazda has been a trusted, family-owned dealership committed to delivering exceptional customer service and fostering a supportive team environment.

What we Offer:

• $3000.00 Signing bonus
• Competitive flat rate pay based on experience
• Union shop
• 40 Hour guarantee
• Heated shop in the winter
• Consistent workflow
• Paid time off
• Paid holidays
• 401(k)
• Health insurance
• Employee vehicle purchase discounts
• Factory training opportunities
• Modern equipment and facilities

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical tasks and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.