Mobile Service Technician

Williams Ford of Binghamton is looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Competitive Compensation: $22/hour
• Health, Medical and Dental insurance
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• Ford Top Techs dealership
• Ford paid training

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical tasks and lift up to 100 pounds

About Williams Ford of Binghamton:

Williams Auto Group takes pride in being a family-owned enterprise since 1984. We are dedicated to delivering top-notch vehicles and unparalleled service to our cherished customers in a responsible and professional manner. Our vision is crystal clear: to establish and uphold a leadership role within the automotive industry. We are committed to nurturing and preserving lasting connections with our customers by continuously empowering our TEAM members through training, enabling them to surpass expectations in delivering products and services. As esteemed members of the communities we serve, our TEAM members understand the importance of trust and respect. Upholding positive community partnerships and fostering a reputable image is ingrained in our culture, guiding every action and decision we make. Join us in our journey towards excellence, where customer satisfaction and community engagement are paramount. Come join one of the top dealer groups in the market!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.