Member IT Services - Senior IT Business Systems Analyst

Senior IT Business Systems Analyst

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more: www.mohawkmedbuy.ca.

We are currently recruiting for ​a full-time Senior IT Business Systems Analyst to support our ​Information Technology Services ​team.

Position Overview

The Senior IT Business Systems Analyst serves as the bridge between business challenges and technology solutions, with a primary focus on SAP Ariba and end-to-end procure-to-pay capabilities. The role requires a strong understanding of business needs, process analysis, and systems design to enhance productivity, efficiency, compliance, and overall business performance. Mandatory functional expertise includes SAP Ariba Buying and Invoicing, Guided Buying, Invoice Management, Supplier Lifecycle & Performance, and SAP Business Network.

The role is responsible for translating business requirements into workable solutions and ensuring that technology investments deliver intended value to MMC customers and support organizational goals. The incumbent must understand the integration of SAP Ariba with SAP S/4HANA using SAP Integration Suite and Cloud Integration Gateway (CIG), including procure-to-pay integration with SAP S/4HANA Materials Management (MM) and Finance.

Key Responsibilities

Manage small to medium-sized IT business initiatives/projects or components of larger projects, including tracking, monitoring, and communicating status against project plans, requirements, quality measures, standard processes, and milestones.
Lead detailed business process analysis and propose system enhancements and solutions to leadership, with particular emphasis on end-to-end procure-to-pay processes and SAP Ariba capabilities.
Provide functional leadership and analysis for SAP Ariba Buying and Invoicing, Guided Buying, Invoice Management, Supplier Lifecycle & Performance, and SAP Business Network.
Analyze and support integrations among SAP Ariba, SAP Integration Suite, Cloud Integration Gateway (CIG), and SAP S/4HANA, including integration with Materials Management (MM) and Finance.
Collaborate with a variety of stakeholders, including MMC teams, hospitals, suppliers, and third-party vendors, and coordinate with IT developers, integration specialists, and testers to ensure business needs are met.
Drive the adoption of best practices in business analysis, systems design, SAP Ariba solution governance, and procure-to-pay process standardization.
Produce high-quality deliverables, including facilitated workshops and meetings, business requirements documents, project plans, test plans, test scenarios and cases, functional designs, process flows, integration requirements, and knowledge-transfer materials.
Provide quality assurance for documentation, testing, configuration, integrations, and development completed by third parties.
Provide ongoing support and maintenance for implemented systems, troubleshoot functional and integration issues, and coordinate necessary configuration adjustments, fixes, or upgrades.
Perform hands-on SAP Ariba configuration when additional capacity is required or when urgent business or operational needs demand direct intervention, while adhering to established change, testing, and governance controls.

Qualifications and Skills

Education, Training, and Experience

University degree or college diploma in IT, Computer Science, Business Analysis, Business, or equivalent experience.
7+ years of related business systems analyst experience within an enterprise business application environment.
Demonstrated hands-on experience supporting, enhancing, configuring, or implementing SAP Ariba Buying and Invoicing, Guided Buying, Invoice Management, Supplier Lifecycle & Performance, and SAP Business Network.
Demonstrated knowledge or experience integrating SAP Ariba with SAP S/4HANA using SAP Integration Suite and Cloud Integration Gateway (CIG).
Demonstrated expertise in end-to-end procure-to-pay processes and their integration with SAP S/4HANA Materials Management (MM) and Finance.
Proven systems experience supporting, enhancing, and administering enterprise business solutions.
Experience gathering business requirements and writing business cases, process documentation, functional specifications, and integration requirements.
Proven experience managing project delivery and coordinating functional, technical, integration, and testing activities.
Workshop facilitation and meeting leadership experience, including provision of appropriate documentation.
Experience building successful third-party vendor relationships.
Understanding of relevant business technology, security, controls, and integration practices.

Skills and Competencies

High-quality written and verbal communication skills.
Strong interpersonal skills and attention to detail, including the ability to prepare and deliver process documentation, requirements, functional and integration specifications, and test documentation.
Advanced functional expertise in SAP Ariba Buying and Invoicing, Guided Buying, Invoice Management, Supplier Lifecycle & Performance, and SAP Business Network.
Strong knowledge of SAP Ariba integration with SAP S/4HANA through SAP Integration Suite and Cloud Integration Gateway (CIG), including master data, transactional data, error handling, monitoring, and reconciliation.
Strong understanding of end-to-end procure-to-pay processes and integration points with SAP S/4HANA Materials Management (MM) and Finance, including requisitioning, purchasing, goods receipt, invoicing, and financial posting.
Demonstrated commitment to exceptional customer service.
Ability to take initiative and work independently, set goals, and meet timelines.
Strong analytical and problem-solving skills, including root-cause analysis for functional and integration issues.
Ability to balance multiple work demands in a fast-paced environment with frequently changing priorities.

Travel

Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible remote work options. The targeted hiring range of this role is $82,921 to $103,000 dependent on experience. This job posting is for an existing vacancy.

Qualified candidates with a desire to join our innovative team are invited to submit their application in Dayforce. Mohawk Medbuy does not use artificial intelligence to screen, assess or select applicants.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).