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The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.
The Lead Software Engineer as a key member of the Agile delivery organization, the Lead Engineer is responsible for providing technical leadership, engineering direction, and delivery oversight for enterprise pharmacy applications and platforms. This role leads the design, development, enhancement, and support of business-critical systems while ensuring alignment with enterprise architecture, security, operational, and quality standards.
Working across Product, Business, Operations, Architecture, SRE, Infrastructure, and Vendor teams, the Lead Engineer drives the successful delivery of projects, enhancements, operational improvements, and production support activities. The role focuses on ensuring application stability, resiliency, performance, and operational excellence while mentoring engineering teams and fostering a culture of continuous improvement.
Success in this role requires strong technical leadership, hands-on engineering expertise, problem-solving skills, operational excellence, and the ability to deliver measurable business outcomes in a complex enterprise environment.
Key Responsibilities
Technical Strategy & Engineering Leadership
- Define and communicate technical direction, engineering standards, and solution approaches for enterprise pharmacy applications and platforms.
- Partner with Product Owners, Architects, and Business stakeholders to translate business requirements into scalable technical solutions.
- Evaluate solution options and provide technical recommendations that balance business value, risk, cost, and maintainability.
- Ensure solutions align with enterprise architecture, security, compliance, and operational standards.
Engineering Delivery & Solution Development
- Lead engineering teams through the design, development, testing, deployment, and support of application enhancements and projects.
- Provide technical guidance and oversight for complex engineering initiatives and system integrations.
- Ensure delivered solutions meet performance, quality, scalability, and reliability expectations.
- Review technical designs, code quality, and implementation approaches to promote engineering excellence.
Application Support & Operational Excellence
- Lead support activities for business-critical production applications and services.
- Drive incident management, root-cause analysis, problem resolution, and service restoration efforts.
- Ensure application availability, stability, performance, and operational readiness.
- Partner with Operations and SRE teams to improve monitoring, alerting, observability, and capacity planning.
- Identify and remediate technical debt, recurring production issues, and operational risks.
- Support release planning, deployment activities, disaster recovery testing, and business continuity initiatives.
Cross-Functional Leadership & Governance
- Collaborate with Product Owners, Business teams, Architects, Security, Infrastructure, SRE, and Vendor organizations.
- Lead technical reviews, engineering planning sessions, operational readiness assessments, and release governance activities.
- Manage technical dependencies, delivery risks, and competing priorities across multiple teams.
- Influence technical decision-making through engineering expertise, data-driven recommendations, and industry best practices.
Reliability, Performance & Continuous Improvement
- Define, monitor, and report on KPIs related to application availability, incident reduction, service levels, performance, and operational efficiency.
- Drive continuous improvement initiatives focused on automation, reliability, maintainability, and engineering productivity.
- Improve development and operational processes through DevOps, CI/CD, and engineering best practices.
- Promote a culture of accountability, innovation, and operational excellence across engineering teams.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of software engineering experience within complex enterprise technology environments.
- 3+ years of technical leadership experience leading engineering teams and strategic initiatives.
- Strong expertise in application development, system integration, enterprise architecture, and software engineering practices.
- Experience leading large-scale enterprise projects, platform enhancements, and operational improvement initiatives.
- Experience supporting mission-critical production applications and high-volume transaction processing systems.
- Strong understanding of software development lifecycle (SDLC), Agile delivery methodologies, and DevOps practices.
- Ability to influence and collaborate across business, operational, architecture, engineering, infrastructure, and vendor organizations.
- Strong analytical, troubleshooting, and decision-making skills with a focus on reliability and operational excellence.
- Knowledge of healthcare, pharmacy operations, or regulated industries preferred.
Preferred Qualifications
Additional Information
- Proven experience leading engineering teams in the delivery and support of complex enterprise applications.
- Strong understanding of application architecture, APIs, integration patterns, messaging platforms, and distributed systems.
- Experience supporting production environments, incident management processes, and operational service delivery.
- Demonstrated expertise in performance tuning, system optimization, resiliency, and fault-tolerant application design.
- Hands-on experience with Agile delivery practices, CI/CD pipelines, automated testing, and release management processes.
- Experience collaborating with Product, Architecture, Security, Operations, Infrastructure, and Vendor teams to deliver business outcomes.
- Strong analytical and problem-solving skills within high-volume, transaction-oriented environments.
- Demonstrated ability to manage technical dependencies, resolve complex production issues, and drive execution across multiple initiatives.
- Strong communication, stakeholder management, mentoring, and leadership skills.
- Ability to exercise independent judgment and make strategic technical decisions on complex business and technology challenges with minimal supervision.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.