Director, Software Engineering

Why Birdi?

At Birdi, we're transforming the pharmacy and healthcare experience through technology, innovation, and patient-centered solutions. As we continue to evolve our technology ecosystem, we're investing in modern platforms and AI-enabled tools that can help us build smarter, more scalable healthcare experiences.

This is an opportunity to lead from the front. You'll help build a new AI-powered care platform from the ground up while shaping the engineering practices, architecture, tools, and team behind it.

If you're an engineering leader who still loves technology, enjoys building great teams, and is excited about the possibilities of AI in healthcare, this could be the opportunity for you.

About the Role

The Director, Software Engineering will lead Birdi's software engineering team while driving the architecture and development of a greenfield, AI-powered care platform.

This role combines people leadership, technical strategy, architecture, and hands-on engineering expertise. You'll lead and develop software engineers, architect scalable backend systems using Golang (Go), guide database strategy across SQL Server and PostgreSQL, and establish engineering standards around testing, code quality, and deployment.

You'll also play a key role in defining how Birdi incorporates AI-assisted and agentic development tools into the software development lifecycle. You'll evaluate emerging AI technologies, including tools such as Claude Code and Codex, and guide their thoughtful adoption across the engineering team.

Working closely with Product, Design, and organizational leadership, you'll help translate business goals into technical strategy while ensuring Birdi's solutions meet the reliability, scalability, security, and compliance expectations of healthcare technology.

What You'll Do

Lead the Engineering Team

• Lead, mentor, and develop a high-performing team of software engineers.
• Establish clear engineering expectations, development practices, and technical standards.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Balance strategic leadership with hands-on technical involvement where needed.
• Help grow the technical capabilities of the engineering organization as Birdi's platform evolves.

Build a Greenfield AI-Powered Care Platform

• Lead the development of Birdi's new AI-powered care platform from the ground up.
• Architect and implement scalable backend systems using Golang (Go).
• Establish architectural standards that support reliability, maintainability, performance, and long-term scalability.
• Guide technical decisions throughout the software development lifecycle.
• Partner with Product, Design, and Leadership to translate business needs into scalable technical solutions.

Advance AI-Assisted Engineering

• Evaluate AI-enabled and agentic development tools for engineering use cases.
• Test and implement tools such as Claude Code, Codex, and similar technologies.
• Develop standards and best practices for incorporating AI into software engineering workflows.
• Lead adoption of AI-assisted development practices across the engineering team.
• Identify opportunities to use AI to improve developer productivity, software quality, and delivery.

Own Architecture & Data Strategy

• Guide database design, architecture, optimization, and management across SQL Server and PostgreSQL.
• Develop scalable solutions capable of supporting complex healthcare workflows.
• Establish best practices for software testing, code quality, and deployment.
• Ensure technical decisions balance immediate product needs with long-term platform scalability.
• Provide hands-on technical and architectural guidance when solving complex engineering challenges.

Drive Engineering Excellence

• Establish and continuously improve development standards and engineering practices.
• Promote strong testing and quality assurance throughout the development lifecycle.
• Build effective development and deployment processes that support reliable software delivery.
• Champion continuous improvement across engineering workflows, tools, and practices.
• Help the team evaluate new technologies based on business value, scalability, and long-term maintainability.

Collaborate Across the Business

• Partner closely with Product, Design, and Leadership to align technical direction with business objectives.
• Translate complex technical concepts and decisions for non-technical stakeholders.
• Help prioritize technical investments based on product strategy and organizational needs.
• Build collaborative relationships across teams to ensure successful product delivery.

Build for Healthcare

• Ensure solutions meet healthcare expectations for reliability, scalability, security, and compliance.
• Develop technology with HIPAA and SOC 2 requirements in mind.
• Help navigate the technical considerations associated with implementing AI-enabled technologies in a healthcare environment.
• Partner across the organization to ensure technical solutions meet operational and business requirements.

What You'll Bring

Required Qualifications

Education & Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience.
• Minimum of 8 years of relevant software engineering experience.
• Proven experience leading and growing software engineering teams.
• Demonstrated people leadership experience.
• Proven track record architecting and delivering complex, scalable software systems.
• Experience working within Agile development environments.
• Ability to successfully balance engineering leadership with hands-on technical responsibilities.

Technical Expertise

• Strong development experience with Golang (Go).
• Deep understanding of database systems, architecture, and optimization.
• Experience working with SQL Server and PostgreSQL.
• Strong foundation in software testing and quality assurance practices.
• Experience with AI-enabled platforms and agentic technologies.
• Experience evaluating or implementing AI development tools within software engineering environments.
• Ability to architect scalable, reliable, and maintainable backend systems.
• Strong understanding of modern software development and deployment practices.

Leadership & Business Partnership

• Proven ability to hire, lead, mentor, and develop software engineers.
• Strong technical decision-making and problem-solving capabilities.
• Ability to set technical direction while empowering engineers to independently solve problems.
• Excellent written and verbal communication skills.
• Ability to explain complex technical topics to both technical and non-technical stakeholders.
• Strong cross-functional collaboration skills.
• Ability to manage multiple priorities in a dynamic environment.
• Self-directed and comfortable operating within a remote work environment.
• Ability to work extended hours, weekends, and holidays when departmental or business needs require.

Preferred Qualifications

• Experience within healthcare or healthcare technology.
• Understanding of the opportunities and challenges involved in adopting AI within regulated environments.
• Experience building greenfield products or platforms.
• Experience with AI-assisted or agentic development workflows.
• Familiarity with agentic coding tools such as Claude Code and Codex.
• Experience with server-side rendering approaches such as htmx or templ.
• Experience establishing engineering standards for a growing software organization.

Key Competencies

• Software Engineering Leadership
• Technical Strategy
• Software Architecture
• Golang Development
• AI-Assisted Software Development
• Agentic Development Tools
• Database Architecture
• Engineering Team Development
• Software Quality & Testing
• Problem Solving
• Cross-Functional Collaboration
• Healthcare Technology
• Innovation & Continuous Improvement
• Strategic Decision-Making

Work Environment

• Remote/home-office based position.
• Occasional local and overnight travel may be required.
• Travel may include automobile and air transportation.
• Ability to sit and work at a computer for prolonged periods.
• Ability to work extended hours, weekends, or holidays when departmental or business needs require.

Why This Role Matters

This isn't a role focused on maintaining the status quo. The Director, Software Engineering will have the opportunity to help build something new.

You'll influence the architecture, engineering strategy, development practices, AI tooling, and team culture behind a greenfield healthcare platform. You'll also help determine how emerging AI technologies can responsibly enhance the way Birdi's engineers develop software.

For an engineering leader who enjoys developing people but still wants to stay close to the technology, this role offers an opportunity to make an impact at both the technical and organizational level.

Equal Employment Opportunity Statement

Birdi is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We make employment decisions without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Birdi is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process and employment relationship. If you require an accommodation, please notify a member of our Talent Acquisition team.