Lead Business Analyst

The role

Join Our Talent Community at Auto & General!

We are seeking a seasoned Business Analysis Lead to support the Head of Business Analysis in developing and implementing scalable, agile-aligned BA processes, frameworks, and templates across the organisation.

You will lead a centralised BA function that mentors and supports decentralised Business Analysts, fostering collaboration, consistency, and excellence.

• Mentor and coach Business Analysts across teams, driving best practices aligned with Auto & General’s environment and regulatory requirements

• Design and implement adaptable BA methodologies, capability frameworks, artefacts, and templates tailored for a dynamic, regulated environment

• Promote a “compliance by design” culture throughout the organisation

• Lead continuous improvement initiatives in BA practices and tools

• Collaborate with stakeholders to deliver training, workshops, and knowledge-sharing sessions

What Experience You’ll Bring

• 8+ years’ experience as a Business Analyst, Senior BA, or Lead BA in complex, regulated environments

• Proven leadership and mentoring capabilities, including coaching BA teams

• Deep expertise in BA tools, frameworks, and agile delivery methodologies

• Strong communication and stakeholder management skills

• Experience developing and implementing BA capability frameworks, processes, and templates

• Ability to foster a culture of agility, innovation, and compliance

• Previous experience in a BA Centre of Excellence or Practice is highly desirable

Our Perks

Location : All Sites

We are recruiting for multiple positions across our Brisbane and Sunshine Coast locations. If your application is shortlisted, we will confirm the specific roles and locations available at that time to ensure clarity.

Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side’s best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.

• Work flexibility - with options to work from home two days per week.

• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.

• Grow with us - we’ve got learning and professional development opportunities to suit everyone.

• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.

• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.

• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.

• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. *A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.