L3 Windows Administrator – SCCM, Windows Patching & PowerShell
Key Responsibilities
• Manage and execute enterprise-wide Windows Server patching and software deployment activities.
• Troubleshoot and resolve Windows Server OS issues during incidents and production outages.
• Develop and maintain PowerShell scripts to automate patching, deployment, compliance tracking, and reporting processes.
• Monitor patch compliance and ensure adherence to organizational SLAs and security standards.
• Generate operational and compliance reports using MS SQL Server Reporting Services (SSRS) and SQL queries.
• Collaborate with infrastructure, security, and application teams to plan and implement patching activities.
• Maintain technical documentation, deployment procedures, and operational runbooks.
• Perform root cause analysis and provide recommendations for continuous improvement.
Required Skills
• Expert-level experience in Windows Server Patching and Software Deployment.
• Strong troubleshooting skills for Windows Server Operating Systems.
• Advanced PowerShell scripting and automation experience.
• Good understanding of Active Directory, DNS, and DHCP services.
• Experience in MS SQL Server Reporting Services (SSRS) and report generation.
• Strong documentation and technical authoring skills.
• Knowledge of incident, problem, and change management processes.
• Ability to work in a fast-paced enterprise environment and manage critical production systems.
Preferred Skills
• Experience managing Microsoft SCCM/MECM Infrastructure.
• Knowledge of T-SQL for report development and data analysis.
• Exposure to enterprise monitoring and automation tools.
• Understanding of Windows security and compliance requirements.
Certifications (Preferred)
• ITIL Foundation Certification.
• Microsoft Certifications related to Windows Server, SCCM, or Azure Administration.
Key Competencies
• Problem-solving and analytical thinking.
• Automation-first mindset.
• Strong communication and stakeholder management skills.
• Attention to detail and operational excellence.
• Ability to manage multiple priorities while meeting SLA commitments.