Knowledge Manager (German Speaker)

What You Will Do:

• Lead and drive Knowledge Management initiatives across the organization.
• Develop, maintain, and continuously improve Knowledge Management processes and best practices.
• Create, review, publish, and maintain knowledge assets, ensuring accuracy, quality, and compliance.
• Manage the full knowledge lifecycle, including categorization, version control, reviews, and archiving.
• Collaborate with internal teams, clients, and stakeholders to gather, validate, and approve knowledge content.
• Identify knowledge gaps and implement solutions to improve information availability and operational efficiency.
• Promote a knowledge-sharing culture and drive adoption of Knowledge Management tools and resources.
• Deliver training, knowledge transfer sessions, and awareness initiatives to support team development.
• Monitor Knowledge Management effectiveness and drive continuous improvement through user feedback and performance metrics.

What You Will Bring:

• Fluent German and English language skills.
• Experience in Knowledge Management, IT Service Management, Service Desk, or IT Operations environments.
• Strong understanding of Knowledge Management methodologies, processes, and tools.
• Experience working with ITSM tools and Knowledge Base platforms.
• Good technical understanding of Microsoft technologies and enterprise applications (Windows, Office, Active Directory, SAP/CRM/ERP, etc.).
• ITIL Foundation certification or equivalent ITSM knowledge.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, stakeholder management, and interpersonal skills.

About Your Contract:

• 40 hours/week
• Type: full time, indefinite.
• Legal requirements: You need to be currently eligible to work in Hungary.

Join our diverse, collaborative workplace where your growth matters!

What Do We Offer:

• Market-leading private healthcare package
• Attractive cafeteria package based on your choice
• Hybrid working opportunity
• Office gym and in-house sport clubs
• Opportunities to grow through diverse roles and career paths
• Special discounts offered by our partners
• Access to world-class external learning platforms: Udemy, Oreilly, etc.
• Extensive in-house self-development opportunities