Jr. Network Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Day Shift - 7.5 Hours (United States of America)

Desktop Analyst is the primary contact for Help Desk Tickets. The primary function will be imaging and deploying various versions of Windows to desktops/laptops to end users, along with various applications and print driver installations. S/he will be required to travel to RUMC off-site locations as needed, minimally 2 days a week. S/he must be able to support Windows 11, Microsoft Office, printing and general PC support, and assist with Telecomm and Cabling as needed. Participate in a 24/7 on-call rotation as needed.

Required Experience:

· Must have experience installing and uninstalling hardware and software; configuring print queues, configuring bar code document scanners, etc.; must have experience with Windows 10/11 OS and setting up wireless connectivity using DHCP and Static protocols.

· Must be able to work flexible hours, travel to offsite as needed and long hours when needed; must be able to work weekends when needed.

· Strong verbal and written communication skills are required.

· Ability to prioritize and manage multiple projects and tasks is necessary.

Certification/ Licensure:

A+ Certification Preferred

Education Requirements:

- HS Diploma Required

- Bachelor Degree Preferred

Computer/ Equipment Skills:

- 5 years desktop experience Preferred

- Experience with Windows roll-outs, migrations, upgrades and PC refreshes Preferred

- Windows desktop environments including Windows 10, Windows 11, Active Directory, Microsoft Office Suite and print driver installations Preferred.

Salary: $63,000 - 72,000

Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!