IT Technician
Planet Recruitment · Milton, Abingdon ·
- Category
- Support
Salary: £22,000 - 27,000 per year
Requirements:- Experience working in an IT support or technical support role.
- Good knowledge of Windows operating systems and desktop hardware.
- Experience diagnosing and resolving technical issues.
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- The ability to explain technical issues clearly to non-technical users.
- A professional and customer-focused approach.
- The ability to work effectively as part of a small team.
- Good organisational skills and the ability to prioritise workload.
- A willingness to learn new technologies and develop technical skills.
- Previous experience working within an education environment would be advantageous but is not essential.
- Provide first- and second-line technical support to staff and users.
- Diagnose and resolve hardware and software issues.
- Support Windows desktop and laptop devices.
- Install, configure and maintain IT equipment.
- Support network infrastructure and connectivity.
- Maintain and troubleshoot printers and photocopiers.
- Support classroom and presentation technology.
- Assist with the maintenance and support of telephone systems.
- Support CCTV and other technology systems.
- Assist with audio, sound and lighting equipment.
- Set up and prepare IT equipment for users and learning environments.
- Carry out routine maintenance and technical checks.
- Escalate complex technical issues where appropriate.
- Work collaboratively with other members of the IT Support Team.
- Provide a professional, responsive and customer-focused IT support service.
- Maintain accurate records of IT equipment, incidents and technical work.
- Hardware
- Support
- Network
- Windows
More:
We are seeking to appoint an enthusiastic and committed IT Technician to join our dedicated IT Support Team in Waterlooville. We offer a salary of £20,000 to £27,000 and the opportunity to work as part of a small and supportive IT team in a multi-site education environment. You will help maintain and support a wide range of IT systems, infrastructure and equipment used by approximately 2,000 users across multiple sites.
last updated 40 week of 2026