IT Support Engineer (Manufacturing Domain) (11pm to 7am Fixed shift)
PERSOL · Pasir Ris, East Region ·
- Work mode
- Onsite
- Employment
- Full time
- Category
- Support
- Experience
- 1+ years
Salary: $3,200 – $4,500 per month
About the role
We are seeking an IT Support Engineer with 1 to 4 years of experience to provide first-line (L1) technical support for IT systems, infrastructure, and end users during a fixed night shift. The successful candidate will be responsible for troubleshooting application, hardware, network, and manufacturing system issues while ensuring smooth IT operations across the business.
Key responsibilities
Provide L1 support for applications, systems, and end users, ensuring timely issue resolution or escalation.
Serve as the first point of contact for hardware, software, printer, and system-related incidents.
Perform initial troubleshooting for infrastructure and network issues and escalate when necessary.
Support the installation, configuration, and maintenance of IT systems, applications, and end-user devices.
Monitor and support manufacturing systems such as MES and WMS.
Execute routine IT operational, security, and audit activities during the shift.
Maintain accurate documentation, asset records, and incident logs.
About you
Diploma or Degree in Information Technology, Computer Science, or a related discipline.
1 to 4 years of experience in IT Helpdesk, Application Support, or End-User Support.
Basic knowledge of Windows/Linux environments, networking, security concepts, and SQL queries.
Experience supporting MES, WMS, or manufacturing systems is an advantage.
Strong troubleshooting, communication, and problem-solving skills.
Proactive team player with a positive attitude and willingness to work independently.
Able to commit to a permanent night shift (Monday to Friday, 11:00 PM to 7:00 AM).
Exposure to Cisco technologies, system administration, or enterprise applications.
Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified
EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)
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