IT Support Engineer 2nd/3rd Line

Salary: £30,000 - 40,000 per year

Requirements:

• Working knowledge of Microsoft Azure
• Working knowledge of Microsoft 365 and SharePoint
• Experience with Windows Server 2012-2019
• Solid understanding of networking, including LAN, WAN, and WLAN
• Familiarity with firewalls and VPNs
• A full UK driving licence and our own vehicle (mileage will be paid)

Responsibilities:

• Supporting IT projects, including Microsoft 365 and Azure migrations
• Visiting customer sites across Warwickshire to install, configure, and support IT systems
• Troubleshooting and resolving technical issues, remotely and on-site
• Building long-term relationships with customers as their trusted IT expert
• Supporting the Service Desk with incidents and service requests
• Installing, maintaining, and repairing PCs, servers, and network equipment

Technologies:

• Azure
• Support
• LAN
• Microsoft 365
• Network
• SharePoint
• WLAN
• Windows
• Office 365
• Cloud

More:

We are a local business with a customer base built entirely from referrals and recommendations, supporting loyal companies that value good service and long-term relationships. You will work directly with our owners and alongside the Service Desk team from our newly refurbished, modern office. We offer funded IT qualifications and ongoing development, a Westfield Health Wellbeing Scheme, 21 days annual leave, private parking, Cycle to Work Scheme with secure bike storage and on-site showers, a gym just around the corner, and a games room including air hockey. The role is Monday to Friday, 9:00am–5:30pm (37.5 hours per week, one-hour lunch).

last updated 39 week of 2026