IT Support Analyst - Stamford

IT Support Analyst - Stamford

Location: Stamford
Salary: £32-40k DOE

IT Support Analyst / IT Engineer with strong 2nd line IT support, Windows 11, Windows Server, Networking, O365, and Intune experience, is required by a leading company in Stamford.

Our client is looking for someone with a can-do attitude who is eager to be in a hands-on role. The role is full-time on site in Stamford, but also supporting some of the other offices across the Midlands

Key Skills required:

• Excellent 2nd line IT Support / Service Desk support experience
• Experience supporting Windows 11 and Office 365
• Experience with Windows Server 19 / 22
• Experience with Azure, Intune, Exchange, Hyper-V and Active Directory
• Good working knowledge of support on-prem and configuring hybrid infrastructure environments
• Strong networking experience (e.g., Patching, TCP/IP, Switches, VLANs, Firewalls, etc.)
• Full UK Drivers licence and own car - essential requirement

Key roles and responsibilities:

• Provide 2 line IT Support to staff at all levels, with potential 3 line responsibilities.
• Diagnosis and resolution of IT concerns via remote and on-site methods.
• Deployment of desktop/server software and hardware solutions.
• Enhancement and maintenance of current infrastructure.
• Regular proactive upkeep of server and desktop systems.
• Thorough troubleshooting of user problems.
• Crafting comprehensive support materials.
• Contribution to the routine administration of IT systems.

Not only will you be joining a leading local organisation , you will have plenty of scope for growth and further development, if you wanted to undergo any relevant certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expect level.

Company benefits include but are not limited to:

• 25 days annual leave + Bank Holidays, rising with services
• Private healthcare insurance
• Contributory pension scheme
• Expenses for mileage when applicable
• Death in service life assurance

If you are an experienced 2 Line IT Support Engineer and are keen to join a dynamic team, click 'Apply Now' or send your CV directly to

Keywords: IT Support / 2 Line / Windows / O365 / Intune / Azure / Networking / Service Desk / Stamford / Midlands

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