IT Supervisor

This IT Supervisor role is a core local management position for the company’s Brazil site information technology business. The incumbent will assist the China regional IT leader in overall management of on-site IT affairs, including data center operation, network maintenance, information security, business software system management and desktop operation & maintenance. This position is responsible for leading the local Brazilian IT team, optimizing team workflow, standardizing daily delivery, building positive team culture, and fully adapting to the working rhythm and management model of Chinese enterprises to ensure stable, efficient and standardized operation of on-site IT infrastructure and team work.

1. Overall IT Affairs Management：Assist the Chinese IT management team in fully undertaking the daily operation and management of Brazil site’s data center, network system, information security system, business software system and employee desktop operation & maintenance, ensure zero major IT failures and stable operation of all IT facilities.

2. Team Daily Management & Delivery Supervision：Take charge of the daily work arrangement, task allocation, progress tracking and result acceptance of the local Brazilian IT team; supervise team daily work delivery, solve on-site IT problems in a timely manner, and guarantee the smooth progress of all IT work.

3. Workflow Construction & Optimization：Sort out existing team working modes, establish standardized, systematic and standardized IT operation and maintenance workflows and management mechanisms; continuously optimize work processes, improve team operation efficiency and reduce operational risks.

4. Cross-regional Communication & Coordination：Conduct daily direct efficient communication with Chinese regional IT management personnel, synchronize on-site IT situation, report work progress, feedback existing problems, and cooperate with China team to complete IT project implementation and daily operation guarantee.

5. Team Culture & Capacity Building：Assist in building a positive, efficient and collaborative local IT team atmosphere; guide team members to improve professional capabilities, standardize work behaviors, and enhance team cohesion and executive force.

6. IT Risk Control & Standard Implementation：Follow the company’s unified IT management specifications, implement information security management requirements, standardize equipment access, account permissions, data management and other work, and avoid IT security and management risks.

1. Language Competency (Mandatory)：Fluent oral and written English. Must be able to conduct barrier-free, accurate and professional direct communication with Chinese management leaders on daily work, project progress, problem analysis and work reporting.

2. Logical & Structured Thinking (Key Competency)：Possess excellent expression ability and rigorous logical thinking capability; have prominent structured thinking habits. Daily work communication, problem sorting and work reporting are clear, hierarchical and organized, and be good at sorting out work and problems in the logic of first, second, third and other dimensional levels.

3. Professional Technical Experience (Mandatory)：Have rich practical experience in at least one core IT field: Data Center operation and maintenance, Network architecture & maintenance, Information Security management, Business Software System operation and management. Candidates with cross-field comprehensive experience are highly preferred.

4. Management Experience：Have formal team management experience, be familiar with IT team daily operation and management modes; able to quickly adapt to the working rhythm, management system and corporate culture of Chinese enterprises. Candidates with large enterprise service experience or large-scale team management experience are preferred.

5. Comprehensive Quality：Strong executive ability, on-site problem-solving ability and cross-team coordination ability; rigorous and responsible in work, good at summarizing and optimizing work processes, able to stably lead local teams to complete various IT work indicators.

6. Education & Working Years：Bachelor’s degree or above in Computer Science, Information Technology, Network Security and other related majors; Experience of IT team management experience in enterprise on-site operation and maintenance scenarios.

Preferred Qualifications

• Experience working in Chinese-funded enterprises or foreign large-scale manufacturing/industrial enterprises;

• Possess professional certificates in network, information security, data center operation and maintenance;

• Familiar with Brazil local IT industry norms, labor management rules and on-site operation and maintenance characteristics;

• Rich experience in cross-cultural team communication and management.