IT Network Engineer

About the role

We are looking for a hands-on IT Network / Infrastructure Executive to support and strengthen our IT infrastructure across servers, networks, and end-user systems in Singapore — while working closely with our Beijing headquarters on a daily basis to align IT operations and support cross-border technical coordination.

• This role sits within Watchdata's Singapore.

• Reporting Line: Director of IT

· Region covered: Singapore, India, Indonesia and Europe

Key Responsibilities:

IT SUPPORT (ONSITE and ONLINE)

• Provide end users with IT support including email, user access rights, telephone system, 365 Office, Authenticator

• Handle office printers, projecters, equipments.
  Desktop Monitor service maintanence, PABX troubleshooting, Laptop set up

• Setup for Company online screening with other subsidiaries during Anniversary

• Assist in IT component for Onboarding and Off Boarding

• In charge of Access Card Security

• Problem solving in daily tasks

• Maintain Server room neatness and condition of IT equipments

INFRASTRUCTURE & SYSTEMS

• Maintain IT infrastructure including servers, networks, terminals, data centre, and meeting room facilities; ensure continuous and stable operations

• Administer and optimise application systems: AD/DHCP/DNS, email, FTP/SFTP, antivirus, log, backup, and virtualisation platforms (VMware / Hyper-V / KVM)

NETWORK MANAGEMENT

• Plan, deploy, and maintain the company's overall network architecture — firewalls, switches, routers, VPN (SSL/IPSec), and wireless systems — ensuring stable LAN/WAN operations

• Experience with Firewall like Juniper, Fortigate, SD-WAN, SWITCH, WIFI and PABX system

• Troubleshoot and resolve network incidents promptly; establish fault prevention mechanisms and emergency response procedures.

• Manage data centre operations including access control, environment monitoring, equipment management, and routine inspection

Systems

• Manage server and Domain environment, including installation, configuration, administration, and troubleshooting.

• Knowledge in NAS, Anti-Virus, ALICLOUD, SFTP, SVN

• Perform backup, OS patching and regular maintenance of systems

CHINA HQ LIAISON & GROUP IT COORDINATION

• Liaise with the Beijing IT team on a daily basis to align on technical operations, cross-border connectivity, and IT project implementation

Vendor management and Others

• Manage and ensure timely renewal of IT outsourced services and maintain IT Asset Inventory

• Deliver IT security awareness training; monitor and review security policy compliance across the organisation

• Support in annual budgeting in every December.

• Ad hoc project assigned

Skillsets and knowledge requirements:

• Diploma or Degree in IT / Networking or related field. Cybersecurity certifications (e.g. CCNA, CompTIA Security+, CEH) are an advantage.

  Minimum 2 years in IT Systems Administration, preferably with Network Support experience.

  Technical Skills: Windows / Linux Server (Ubuntu), Windows workstations, Shell scripting, IT monitoring systems. Hands-on experience with Cisco, H3C, or Juniper devices (IPSec,FW, VPN, Switch, SSLVPN,Router). Solid knowledge of LAN/ SD-WAN, TCP/IP, DNS/DHCP, and network security. Basic vulnerability and penetration analysis capability.

  Experience:
  Network management: 2 years (Required)

  Microsoft Office 365 : 2 years (Required)

  Server management: 2 years (Required)

• You should be expected to:

• be able to work independently

• proactive

• Good Problem Solving skills

• Good communication and people skills to liaise with people at different levels.

• Bilingual in order to liaise with with other subsidiaries and Chinese-speaking counterparts in China.

• Working Hour: Mon to Fri, 9am to 6pm. This position need to be ready to respond to urgent IT issues during out of office hours

Incumbent can look forward to a multinational culture, energetic co-workers, periodic company activities and team building events, strong teamwork environment with other departments.