IT Business Analyst Billing & Taxation

IT Business Analyst- SAP SD (Billing)

What's the role?

We are looking for an experienced IT Business Analyst / SAP SD Consultant to join our global Billing & Taxation team. In this role, you will act as the bridge between business stakeholders and IT, driving the analysis, design, implementation, and support of solutions within the SAP Sales and Distribution (SD) landscape, with a strong focus on Billing, Taxation, Output Management, and SAP Document and Reporting Compliance (SAP DRC).

You will be responsible for translating business requirements into scalable and compliant SAP solutions, providing expert consulting, hands-on customization, and ongoing operational support. Working within a modern application landscape based on SAP S/4HANA and SAP S/4HANA Cloud, you will help ensure the successful delivery of global initiatives while maintaining compliance with local legal, tax, and e-invoicing regulations across Hilti subsidiaries worldwide.

As a trusted advisor, you will collaborate closely with business partners, architects, developers, and external vendors to design and implement end-to-end digital solutions. You will also play a key role in managing incidents and service requests, driving continuous improvements, and establishing operational excellence within your area of responsibility.

Your innovative mindset, customer focus, and strong SAP expertise will help enable business excellence, regulatory compliance, and superior user experience through value-adding global IT solutions.

Who is Hilti?

Join Hilti – A Great Place to Work 2026 & ranked as Asia’s Best Workplaces.

At Hilti, innovation drives everything we do. We’re committed to improving productivity, safety, and sustainability in the global construction industry and beyond. Our strong customer relationships help us create solutions that truly build a better future. With over 120 locations worldwide, we take pride in fostering a deep sense of belonging that extends into our lives and homes.

At Hilti Asia IT Services, we’re at the forefront of digital transformation in construction, aligned with our mission of Making Construction Better. As the IT backbone of Hilti, we empower over 34,000 employees across 120+ countries, delivering cutting-edge solutions to enhance productivity globally.

Based in Malaysia, we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

Come be a part of our journey and make a lasting impact!

What does the role involve?

Key Responsibilities

• Analyze, design, and implement business requirements in the areas of SAP SD Billing, Taxation, Output Management, and SAP DRC.
• Provide daily operational support, including incident resolution, service requests, root cause analysis, and continuous improvement activities.
• Act as a trusted advisor to business stakeholders, providing functional expertise and solution guidance.
• Perform hands-on SAP configuration and customization, ensuring robust and scalable solutions.
• Support global e-invoicing, e-reporting, and compliance processes through SAP DRC.
• Support end-to-end solution delivery from requirements gathering through testing, deployment, and hyper care support.

Lastly you will profit from your functional & technical experience in the areas Billing, Pricing, Finance and Sales & Distribution interfaces with external systems (e.g. tax reporting, e-billing), basic understanding of tax accounting and debugging skills in ABAP is an advantage.

Hilti Key Facts

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success.

Click on the link to know more Kuala Lumpur | Hilti Careers

Why should you apply?

At Hilti, we’re leading digital transformation in the construction industry. With our innovative technologies, we’re pushing the boundaries of what's possible - whether it's through advanced software development, data driven solutions, or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

What you need is:

• At least bachelor’s degree in information technology, Computer Science or other relevant education.
• At least 2+ years of experience as an SAP Consultant or IT Business Analyst in SAP ERP 6.0 environment / S/4HANA Experience with solid knowledge in SAP Sales and Distribution. Basic understanding of ABAP is beneficial.
• Knowledge of Billing, Output Management, Pricing, and Tax-related processes.
• Experience with SAP Document and Reporting Compliance (SAP DRC), e-invoicing, e-reporting, or other regulatory compliance solutions.
• Hands-on SAP customizing and solution design experience in SAP ECC and/or SAP S/4HANA environments.
• Experience supporting global business processes in Sales & Distribution especially integration with Finance and collaborating with international stakeholders.
• Strong analytical and problem-solving skills with motivation to drive for success and high level of commitment.
• Willingness to learn and develop yourself and your colleagues
• Excellent communication skills, high commitment, self-responsibility, and customer orientation.
• Experience in working in an international/virtual/geographically dispersed team.

Interested in the role?

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll

be invited to a telephone interview.

If we don't have a suitable role for you now, we will keep you in our talent pool for the future so your recruitment process might take a bit longer, but we'll be sure to stay in touch.

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Looking forward to hearing from you!