IT Administrator

Salary: $100 – $140 per hour

About the role

This is a multidisciplinary position covering Application Support, Data Engineering, Database Administration, Automation, IT Administration, IT Service Management (ITSM), Data Migration, Systems Integration, and Legacy Application Support across the suite of applications. The role requires a willingness to work across different technical areas as priorities change.

Key responsibilities

• Suite Application Support: Level 3/4 support, troubleshooting, user support, upgrades, testing, vendor engagement

• SQL Database Development & Support: Queries, reporting, stored procedures, reconciliations, troubleshooting

• Data Engineering: Data pipelines, transformations, validation, cleansing and analytics support

• Data Migration (ETL): Extract, transform, load, testing, reconciliation and migration support

• PowerShell Automation: Script development, automation, reporting and administration

• IT Administration: User access management, permissions, system administration and configuration

• ITSM: Incident, change, problem and request management

• Legacy Application Support: Maintenance, troubleshooting and business support

• Systems Integration Support: Monitoring interfaces, integration troubleshooting and validation

About you

• Essential: SQL, PowerShell, Application Support, IT Administration, ITIL/ITSM, ETL/Data Migration, Web-Dev and troubleshooting

• Advanced SQL/T-SQL skills

• Strong ITSM capabilities

• Data Engineering and Data Migration experience

• Legacy Application Support experience

• Strong stakeholder management skills to act as a bridge between business users, vendors, project teams and technical teams

• Good understanding of Defence ITSM and security awareness including classification, least privilege and credential handling

• High desirable: current NV2 or ability to obtain NV2