Senior Technical Services Analyst
First Due · Remote - US Only ·
- Work mode
- Remote
- Seniority
- Senior
- Employment
- Full time
- Experience
- 4+ years
- Visa sponsorship
- No
- Salary
- USD 110,000 / year
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Fully remote (US-only) senior role on First Due's Data Migration team: you own end-to-end data migration projects for fire/EMS agency customers — gathering requirements, writing complex SQL to extract/transform/load legacy data, validating results, and supporting go-lives — while mentoring junior analysts and helping build ETL automation and AI-assisted workflows.
About First Due
First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.
Location: Remote - US Only
Country: United States
Department: Professional Services
Reports To: Senior Manager, Data Migration
Position Type: Full-Time
Salary: $110,000
As a Senior Technical Services Analyst on the Data Migration team within Professional Services, you will own the end-to-end delivery of complex data migration projects for Enterprise, State, Federal, and Multi-Agency customers implementing the First Due platform. But this is not a role where you simply run queries and check boxes. You are a data expert and a systems thinker: someone who can sit across from a fire chief, understand how their agency has structured 20 years of operational data, and translate that into a migration plan that not only moves records cleanly but positions the customer to succeed in the new system from day one.
You will work directly with customers, implementation teams, Data Operations, Product, and Engineering to define data requirements, design migration strategies, execute complex transformations, and validate deployed data. Beyond project delivery, you will serve as a subject matter expert on data architecture and migration best practices across Professional Services and the broader organization.
This role is forward-looking. We are investing in ETL automation, data pipeline tooling, and AI-assisted workflows to scale how we deliver. You will be expected to bring curiosity and technical depth to those efforts: contributing expertise, testing new tools, and helping shape how data migration evolves from a manual craft into a scalable, automated discipline. If you are excited about solving hard data problems, mentoring others, and pushing boundaries on how technical services are delivered, this is the role for you.
Data Migration Delivery & Technical Execution
Requirements Translation & Solution Design
Mentorship & Subject Matter Expertise
Cross-Functional Collaboration
Automation, ETL Awareness & Continuous Improvement
For US-based Roles
All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.
Physical Demands and Work Environment
Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to [email protected].
Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit to learn more.
If you are a resident of a state requiring wage transparency, please reach out to [email protected] for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.
First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.
When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here.
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