A leading organisation is looking for an Infrastructure Team Lead to join its technology function with an ASAP start.
The role will focus on leading a small infrastructure team while remaining hands-on with the organisation's cloud, network, identity, security, backup and disaster recovery environments. The successful candidate will act as a senior technical escalation point and drive infrastructure improvements, operational resilience and security initiatives.
The position combines technical leadership, Azure infrastructure, network administration, security, vendor management and 2nd/3rd line support.
Cloud & Infrastructure
- Strong hands-on experience with Microsoft Azure.
- Good knowledge of Azure IaaS, PaaS and SaaS services.
- Experience with Azure infrastructure administration and troubleshooting.
- Experience with Azure DevOps.
- Experience supporting Microsoft Dynamics 365 or similar enterprise SaaS platforms.
- Strong experience with Active Directory and Microsoft Entra ID.
- Experience administering Windows-based infrastructure and server environments.
- Strong understanding of infrastructure monitoring, capacity management and high availability.
Networking
- Strong understanding of enterprise networking and connectivity.
- Experience with firewall administration and network security.
- Hands-on experience with Cisco Meraki is highly desirable/required.
- Good understanding of DNS, network traffic, connectivity and troubleshooting.
- Experience managing Wi-Fi and broader network infrastructure.
Endpoint & Identity
- Experience with Microsoft Intune and mobile device management.
- Strong understanding of identity, authentication, access control and security policies.
- Experience managing Microsoft-based enterprise environments.
Security & Compliance
- Good understanding of infrastructure security principles.
- Experience implementing security controls across Azure and Microsoft environments.
- Knowledge of firewall management, endpoint protection and security patching.
- Experience managing SSL/TLS certificates and domain registrations.
- Understanding of security and compliance frameworks such as PCI DSS and Cyber Essentials Plus.
- Experience supporting IT audits, software licensing and information security policies.
Backup, DR & Business Continuity
- Strong experience with infrastructure backup and recovery.
- Experience designing or maintaining Disaster Recovery solutions.
- Knowledge of Azure data replication and resilience.
- Experience participating in Business Continuity / Disaster Recovery testing.
- Ability to document recovery procedures and technical runbooks.
Leadership & Operations
- Previous experience leading or mentoring an infrastructure/technical support team.
- Ability to act as a senior technical escalation point.
- Strong problem-solving and incident management skills.
- Experience managing third-party vendors, support contracts and SLAs.
- Strong documentation and reporting skills.
- Ability to work across technical and non-technical teams.
- Comfortable working in a hands-on technical leadership role.