ICT Business Analyst

Salary: $115,000 – $120,000 per year

Calroc is a leading Formwork, Reinforcement, Concrete company focused on delivering value-driven construction to critical Infrastructure, Mining, Renewable Energy & specialist precast sectors throughout Australia.

At Calroc, our vision is very clear. Our high-quality, focused solution will be driven by our core values – Commitment, Attitude, Loyalty, Respect, On-Time, and Collaboration.

Calroc is currently seeking to recruit qualified and an experienced ICT Business Analyst to join the team.

Most of the work is carried out throughout the Perth region.

Responsibilities

• Liaising with stakeholders to gather, analyse and document business requirements

• Evaluating current business processes and identifying opportunities for improvement

• Translating business needs into functional and technical specifications

• Conducting process mapping, gap analysis and workflow documentation

• Collaborating with internal teams and external vendors to deliver ICT solutions

• Assisting in the planning, development, testing and implementation of new systems and software

• Preparing user stories, business cases, reports and technical documentation

• Supporting system integration, data migration and change management activities

• Facilitating workshops and meetings with key stakeholders

• Monitoring project progress and ensuring deliverables meet business objectives

• Providing end-user support, training and guidance during system implementation

• Ensuring compliance with company policies, industry standards and best practices

• Participating in continuous improvement initiatives to enhance business performance

• Demonstrating the ability to work independently while managing multiple priorities and deadlines

Skills and Abilities

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills

• Ability to gather, interpret and document complex business requirements

• Experience with business process mapping and process improvement methodologies

• Strong stakeholder engagement and relationship management skills

• High level of attention to detail and organisational skills

• Ability to manage competing priorities in a fast-paced environment

• Knowledge of software development lifecycle (SDLC) and Agile methodologies

• Experience preparing functional specifications, user stories and business documentation

• Proficient in Microsoft Office Suite, particularly Excel, Word and Visio

• Ability to work collaboratively within cross-functional teams

• Strong time management skills with a proactive approach to problem-solving

Qualifications

• Bachelor's degree in Information Technology, Business Information Systems, Computer Science or Business administration.

• Relevant industry certifications such as Lean 6 sigma Green Belt (or higher), CBAP, ECBA, Agile, Scrum or PRINCE2 are advantageous

Work Experience

• Ideally a minimum of 3 years' experience as an ICT Business Analyst, Business Systems Analyst or in a similar role

• Experience delivering ICT projects across business systems, software implementations or digital transformation initiatives

• Previous experience working with ERP, CRM or enterprise business applications will be highly regarded