Group Product Manager Onboarding

You will own and scale the global onboarding experience for merchants and sub-merchants, optimize front-end and API flows for activation and conversion, balance customer experience with risk and regulatory requirements, apply AI and machine learning, and lead a distributed product management team.

Responsibilities

• Set and execute the global onboarding strategy
• Own the front-end experience and API design
• Optimize merchant and sub-merchant onboarding flows
• Improve activation, conversion, and time-to-value
• Use experimentation and data to remove friction
• Partner with Risk, Fraud, Compliance, Legal, and Regulatory teams
• Balance user experience with rigorous controls
• Apply AI and machine learning to onboarding
• Lead, coach, and grow the product management team

Requirements

• 8+ years of product management experience
• 2+ years leading and developing product managers
• Experience launching and evolving complex products across the full lifecycle
• Experience in onboarding, activation, or growth
• Understanding of front-end experiences and core metrics
• Experience in a regulated industry is preferred
• Analytical and data-driven decision-making
• Experience running rigorous experiments
• Hands-on experience using AI tools
• Experience applying AI and machine learning to product experiences
• Ability to influence without direct authority

Benefits

• AI tools for building products and improving team productivity