Financial Systems Business Analyst

The Team and the Role

INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.

United States Fleet Forces Command (USFFC) supports both the Chief of Naval Operations (CNO) and Combatant Commanders worldwide by providing responsive, relevant, and sustainable Naval forces ready for tasking. The command provides operational and planning support to Combatant Commanders and integrated warfighter capability requirements to the CNO. Additionally, USFFC serves as the CNO’s designated Executive Agent for Anti-Terrorism/Force Protection (ATFP), Individual Augmentees (IA), and Sea Basing. USFFC organizes, operates, trains, maintains, and equips Navy forces, develops and submits budgets, and executes readiness and personnel accounts to develop both required and sustainable levels of Fleet readiness. Additionally, the command serves as the unified voice for Fleet training requirements and policies to generate combat-ready Navy forces per the Optimized Fleet Response Plan (OFRP) using the Fleet Training Continuum (FTC). The mission of the Financial Systems Division ensures the highest quality information, data, and technology solutions are provided to the USFFC Financial Management Community to continuously improve the efficiency and performance of financial IT systems, associated business processes, IT General Controls (ITGC), audit readiness initiatives, and mission readiness. The USFFC Comptroller’s offices is responsible for the planning, programming, budgeting, and execution of mission-funded fiscal resources supporting USFFC Headquarters and staff. The Comptroller’s function is to oversee all processes related to Budget Formulation and Execution, Funds Administration, and Financial Policy and Systems and to supervise the Fleet Financial Managers who maintain official records of obligations and expenditures throughout the fleet.

Reporting to the Program Manager, the Financial Systems Business Analyst serves as a functional Subject Matter Expert (SME) for Navy financial systems, supporting the financial management community through system expertise, business and data analysis, requirements gathering, business process support, reporting, business process support, training, and analysis. on the United States Fleet Forces Command (USFFC) Financial Management Support Services (FMSS) contract. This position is located in Norfolk, VA.

What You'll Do

• Act as the primary liaison between financial users and enterprise financial systems (Navy ERP and legacy systems such as SABRS and CFMS), ensuring system use aligns with financial policy and operational requirements.

• Provide Tier I functional support for financial system users via a ticketing system, focusing on business process issues, data accuracy, access requests, and financial transaction support (this role does not perform IT infrastructure or hardware support).

• Analyze and resolve financial system issues related to budget execution, accounting, funds control, and reporting in accordance with established financial policies and procedures.

• Support month-end, quarter-end, and year-end financial close activities by assisting users with system transactions, reconciliations, and issue resolution.
• Maintain and update user access, roles, and supervisor relationships in Navy ERP and the Naval Identity Service (NIS) based on approved requests.
• Identify trends in user inquiries and system issues to recommend process improvements, training enhancements, and documentation updates.
• Develop, update, and maintain Standard Operating Procedures (SOPs), Process Activity Streams (PAS), and job aids related to financial system usage and business processes.
• Provide training, briefings, and functional guidance to financial managers, analysts, and program personnel at the command and lower-echelon levels.
• Participate in meetings and working groups to explain financial system functionality, policy impacts, and process changes to stakeholders.
• Support audit readiness initiatives by assisting with documentation, system controls validation, and data integrity reviews.
• Collaborate with functional leads, program offices, and external stakeholders to improve financial system effectiveness and user adoption.
• Document system issues, resolutions, and user guidance using approved knowledge management tools.
• Perform other duties as assigned in support of USFFC financial management operations.
• Bid and proposal support if requested.
• Other duties as assigned.

What We're Looking For

Required Qualifications:

• An active secret clearance is required to be considered for this position.
• Bachelor's degree from an accredited university required OR an additional 4 years of related experience or a relevant professional certification may be substituted.
• Two (2) years of experience working with ERP or comparable DoD financial management systems, financial data, business processes, or systems analysis.
• Self-motivated, possess strong technical skills, and be customer oriented.
• Clearly communicate complex ideas to others through data, visualizations, verbally, and in writing.
• Proficient with standard business tools such as Microsoft Office Suite (i.e. Excel, Word, PowerPoint) and web-enabled collaboration platforms/applications.
• Demonstrated ability to analyze, organize, and interpret data to identify trends, discrepancies, and opportunities for process improvement.
• Must possess basic computer literacy and data entry skills.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.), with strong proficiency in Excel and data analysis preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving and analytical skills.
• Must possess strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Qualifications:

• Experience supporting Tier 1 Help Desk requirements for ERP or comparable DoD financial management systems
• Knowledge of United States Fleet Forces Command (USFFC)
• Experience analyzing financial or operational data, developing reports, or supporting data-driven business decisions.
• Experience with business process analysis, requirements gathering, data validation, or process improvement.

Physical Requirements:

• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.

INDUS aims to provide a competitive compensation package, including a strong pay for performance rewards approach. The expected base pay range for this position is $57,000 - 70,0000. This position is eligible to participate in our corporate 401(k) and Employee Stock Ownership Plan (ESOP) programs, and may be eligible for performance bonuses, and other rewards and benefits (see more about our compensation package and benefits offered at Culture @ INDUS | INDUS Technology). The pay range for this role considers job-related knowledge, skills, work location, education and training, and certifications. To drive fair pay practices for employees, INDUS conducts regular comparisons across our employee groups and the industry.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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