FIELD SERVICES TECHNICIAN IT Infrastructure & Client Support in Ronkonkoma

Job DescriptionJob DescriptionBuild Technology. Solve Problems. Make a Difference.

Connected Technology is a growing Managed IT Services and Physical Security provider serving businesses, nonprofit organizations, emergency service organizations, and public agencies throughout Long Island. We are seeking a dependable, professional Field Services Technician who enjoys hands-on work, helping clients, and solving problems.

What You Will Be Doing

Install cabling, cameras, access control devices, wireless networks, computers, printers, and VoIP systems. Troubleshoot hardware, software, Microsoft 365, networking, and connectivity issues. Act as onsite hands for senior engineers and maintain accurate documentation.

Installation & Deployment

• Run, terminate, label and test Cat5e/Cat6 cabling
• Install cameras, access control devices, wireless APs, switches and firewalls
• Deploy PCs, laptops, printers and phones
• Assist with office moves and technology refresh projects

Technical Support

• Troubleshoot Windows, Microsoft 365 and networking issues
• Resolve hardware and software problems onsite
• Follow guidance from Level 2 and Level 3 engineers
• Document work in the ticketing platform

What We Are Looking For

• 1-3+ years of IT, low-voltage, telecom, field service or related experience
• Strong customer service skills
• Ability to think independently and solve problems
• Valid driver license and reliable transportation
• Ability to lift 50 lbs and use ladders safely

The Ideal Candidate

Reliable, professional, adaptable, well spoken, positive, and committed to delivering an exceptional client experience.

Why Join Us

Competitive compensation, PTO, holidays, healthcare options, 401(k), training reimbursement, advancement opportunities, and exposure to a wide range of technologies.