Epic Willow Inpatient & Ambulatory Analyst

Job Summary

Key Responsibilities

• Configure, maintain, and support the Epic Willow Inpatient and Willow Ambulatory applications.
  
• Collaborate with pharmacy staff, clinicians, and business stakeholders to gather and analyze requirements.
  
• Design, build, test, validate, and deploy Epic Willow enhancements and system changes.
  
• Support medication ordering, verification, dispensing, medication administration, and pharmacy workflows.
  
• Troubleshoot application issues and provide timely production support.
  
• Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
  
• Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
  
• Develop and maintain system documentation, build specifications, workflow diagrams, and support documentation.
  
• Collaborate with other Epic application analysts to ensure seamless integration with clinical and pharmacy modules.
  
• Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational governance standards.
  

Requirements

• 3+ years of hands-on experience with Epic Willow Inpatient and Willow Ambulatory modules.
  
• Epic Willow Inpatient and/or Epic Willow Ambulatory Certification is mandatory.
  
• Experience in Epic build, configuration, implementation, testing, and production support.
  
• Strong understanding of inpatient and ambulatory pharmacy workflows, medication management, and clinical pharmacy operations.
  
• Experience supporting integrated Epic clinical applications.
  
• Excellent analytical, troubleshooting, and problem-solving skills.
  
• Strong verbal and written communication skills.
  
• Ability to work independently and collaboratively in a fast-paced healthcare environment.
  

Mandatory Requirements

• Epic Willow Inpatient and/or Willow Ambulatory Certification (Mandatory)
  
• Minimum 3 years of relevant Epic Willow experience
  
• Excellent communication skills.
  

Preferred Skills

• Experience in U.S. healthcare environments.
  
• Strong understanding of pharmacy information systems, medication safety, formulary management, and clinical decision support.
  
• Knowledge of Epic implementation methodology and healthcare interoperability.
  
• Experience integrating Epic Willow with modules such as EpicCare Inpatient, EpicCare Ambulatory, Orders, Beaker, and MyChart.
  
• Strong documentation, stakeholder management, and communication skills.