Education Coordinator/Program Coordinator

The Education Coordinator supports the educational needs of clients by coordinating daily academic assignments in collaboration with the Lead Education Coordinator, supervising a two-hour academic block, assisting clients with schoolwork, maintaining educational materials and records, and helping ensure a structured and supportive learning environment.

In addition to educational responsibilities, the Education Coordinator provides administrative and operational support to help ensure the program runs efficiently. Duties may include coordinating supplies and inventory, processing client mail and packages, organizing program and storage spaces, assisting with documentation and compliance needs, providing basic technology support, and communicating facility and maintenance needs. As a member of the multidisciplinary team, the Education Coordinator may also provide direct client supervision, group support, and other program assistance based on operational needs and assigned responsibilities.

CATEGORIES OF DUTIES

1. Assists with client educational needs including supporting coursework, communicating requirements, helping meet deadlines, and coordinating with the Lead Education Coordinator. May include communication with schools, parents/guardians, and other providers as assigned.
2. Assists clients with structured educational programming, therapeutic activities, experiential groups, routines, and other assigned program activities.
3. Supports development or implementation of age-appropriate educational, recreational, therapeutic, or experiential materials and activities as assigned.
4. Maintains inventory of household, office, educational, recreational, clinical-support, and other program supplies; identifies replenishment needs and coordinates with the purchasing department to keep essential items stocked.
5. Processes incoming client mail and packages daily in accordance with program policies.
6. Supports preparation of materials, supplies, rooms, and technology for meetings, groups, educational activities, client programming, trainings, and special events.
7. Maintains accurate and timely documentation within the scope of the position and in accordance with program, regulatory, accreditation, and confidentiality requirements.
8. Assists clinical and program staff with administrative support, including scanning documents, organizing files, printing/copying, and other routine document-management tasks required for compliance.
9. Monitors program spaces for routine operational needs and communicates concerns related to supplies, equipment, cleanliness, organization, safety, or maintenance to the appropriate department or leader.
10. Collaborates with clinical, educational, nursing, direct care, admissions/discharge, facilities, and administrative staff to support continuity of care and effective program operations.
11. Provides basic technology troubleshooting and coordination for routine program needs, including computers, printers, scanners, client educational technology, and other approved devices; escalates unresolved issues as appropriate.
12. Coordinates with facilities team to ensure maintenance and repair needs are documented, communicated, and scheduled; follows up on open items as needed to support safe and functional program spaces.
13. Participates in staff meetings, trainings, in-service education, supervision, and program development activities.
14. Maintains appropriate professional and therapeutic boundaries and protects client confidentiality at all times.
15. Transports clients as needed and assigned when approved and authorized to drive.
16. Performs other duties as assigned to support client care and program operations.

QUALIFICATIONS

• High school diploma or equivalent required.
• Experience in a behavioral health, residential, educational, youth-serving, healthcare, or similar program setting preferred.
• Strong organizational skills with the ability to manage multiple administrative and operational priorities.
• Working knowledge of standard office technology, including email, word processing, spreadsheets, printers, scanners, and electronic document systems.
• Ability to communicate professionally and collaborate effectively with clients, families, schools, vendors, and multidisciplinary staff.
• Ability to maintain confidentiality and handle sensitive client and organizational information appropriately.
• Must meet all applicable organizational, licensing, background-check, training, and driving requirements for assigned duties.

EQUAL EMPLOYMENT OPPORTUNITY

The Ridge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment in accordance with applicable federal, state, and local laws.

ADA REQUIREMENT

The Ridge supports the Americans with Disabilities Act. Qualified individuals with disabilities will be provided reasonable accommodations, as required by law, to perform the essential functions of the position.