Director / VP - Transaction Services Local Product Manager

A day in the life of a Local Product Manager Transaction Services (TS)

• Drive the local implementation of TS solutions to become a leading and innovative TS network bank in Europe;
• Identify opportunities and lead change to improve TS offering and ensure seamless customer experience in the full customer journey from pre-sales to onboarding to in life client management, which should help to achieve the financial TS KPIs;
• Take ownership on risk management and follow the appropriate procedures to assess and mitigate financial risk and non-financial risk while operating standardized business processes, in order to protect the organization from undue risks;
• Collaborate with the rest of the Business Development team, driving change across the organisation;
• Be active in cross-border interaction within the Wholesale Banking organization, ING Belgium (particularly the local head of TS), Global TS Product Managers, TS Sales/Coverage organization and other relevant stakeholders.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. Other qualities that we value for this role are:

• Bachelor´s or Master’s degree (preferably in Economics, Accounting or Finance) and at least 5 years relevant in-depth experience/knowledge in TS Products, preferably in all four area: Payments, Channels, Cash & Liquidity and Trade Finance. VP/Director to be determined based on previous experience. Experience in Front and/or Middle Office TS will be valued;
• At ease with managing and delivering time sensitive projects with a large number of stakeholders;
• Strong client / commercial focus combined with the ability to understand technical requirements;
• Team player. Sharing information with all relevant stakeholders in a timely manner and help other stakeholders reach their objectives. Ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations;
• Excellent level of English and ability to communicate smoothly internally and externally. French and/or Dutch is a plus.

As a Local Product Manager in Belgium, you will have the opportunity to enjoy:

• A competitive salary tailored to your qualities and experience (this will be a Vice President or Director position depending on experience);
• Hybrid working and flexibility;
• Personal growth and challenging work with endless possibilities;
• Opportunities to work with senior stakeholders across Belgium and the wider ING network;
• The ability to shape key strategic and commercial decisions;
• An informal working environment with innovative and highly motivated colleagues.

The team

You will join the Business Development Team, a dynamic team at the heart of ING Wholesale Banking driving commercial excellence, strategic execution, and data-driven decision-making. Being part of this team will keep you connected to strategic initiatives beyond TS, shaping the future of the bank. This role offers a unique opportunity to drive meaningful outcomes for clients. From launching new capabilities and optimising client journeys to supporting complex client opportunities, you will be involved in a broad range of strategic and commercial projects. You'll be part of a highly collaborative and entrepreneurial environment that encourages ownership, continuous learning and innovation, while contributing to ING's ambition of helping clients stay one step ahead in an increasingly digital and interconnected world.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job Your Job