Product Manager (Analytics)

Think Forward! Our goal is to help people advance in life and business. We are a well-established brand with strong financials, global reach, and omni-channel strategies. If you value innovation, agile principles balanced with compliance and quality, reliable service, and a practical work approach, this is the place for you.

ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank’s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence and People Analytics.) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.

About the Role

RBA in ING Analytics is looking for a Product Manager. As a Product Manager you will originate and build data-driven algorithmic products in customer intelligence area. This is an entrepreneurial and global role in an innovative international team.

What department?

Retail Banking Analytics specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and customer intelligence, mortgages, consumer lending, and business banking.

What You’ll Do

• Manage the entire analytics product development in prioritised area(s) in RBA – from outlining the type of solution through implementation, interpretation of results and transferring capabilities to business units, understanding and enthusiasm for technology, advanced analytics and data science methods
• Product discovery: identify (data) problems, prioritize idea backlog and design and execute experiments to determine what problems need solving, Potential to extend product area when further grow.
• Manage data-driven products so that they generate significant value for ING and its customers, create value propositions, vision and product strategy
• Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking, ability to develop structured product concepts from abstract ideas and lead prototyping
• Effective Communication: Work with a squad of Data Scientists and Engineers to discover the potential of a product idea, the user problem and validate and prototype Demonstrate thought leadership internally and externally
• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Flexibility & Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business

What You Bring:

• Bachelor’s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master’s degree or PhD will be a plus),
• Broad experience leading and delivering analytics use cases and products is a must
• Previous experience and proven knowledge of working in corresponding area is a plus.
• 4+ years of relavant work experience
• Excellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment
• Excellent analytical skills and attention to details
• Desire to use modern technologies as a disruptive influence,
• Open-minded for new technologies.
• Strong verbal and written communication skills in English and Turkish

What we offer at ING Hubs Turkiye

At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here’s what you can expect when you join our organization:

Be Yourself, Be an ING'er

Welcome Leave: Enjoy 14 days of welcome leave, even in your first year!

Career Opportunities: Self-driven career paths to navigate your journey.

Personal Growth: Challenging work with endless opportunities.

Dynamic Environment: Informal, vibrant, and innovative culture.

Innovation Culture: Explore and apply PACE methodology.

Global Exposure: Work on global projects.

Health Care: Comprehensive health insurance for you and your family.

Private Pension Plan: Secure your future.

Meal Card, Transportation Allowance, MultiSport Membership, English Development Support

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Then there is no better place to invest your talents than at ING. Join us. Apply today.

About ING Hubs and ING Hubs TR

ING Hubs contribute to ING’s global digitalization and efficiency strategy by delivering scalable expertise in software development, data management, and operations. Present in multiple countries, ING Hubs employ over 13,000 professionals worldwide.

ING Hubs Türkiye focuses on Retail Analytics and Tech, bringing international capabilities to our Istanbul-based hub.