DevOps Engineer

About the Role

WorkWave is seeking a DevOps Engineer with experience in cloud infrastructure (AWS and Azure), software development, automation, and application infrastructure to join our DevOps team

The DevOps team is responsible for delivering and continuously improving cloud infrastructure, containerized environments, CI/CD pipelines, application infrastructure, test automation, monitoring, and operational processes that support WorkWave’s web, mobile, and API applications.

In this role, you will work closely with Software Engineering, Product Delivery, QA, and Operations teams to design, build, and maintain stable, scalable, secure, and highly available infrastructure across development, QA, and production environments. You will help establish and maintain DevOps standards, automate infrastructure and deployment processes, improve system reliability, and support the full software development lifecycle.

• Design, build, maintain, and continuously improve infrastructure across development, QA, and production environments.

• Build and maintain automated CI/CD pipelines to support reliable and efficient application delivery.

• Automate application deployment, configuration, provisioning, scaling, and operational processes.

• Develop and maintain Infrastructure as Code (IaC) using tools such as CloudFormation, Chef, or similar technologies.

• Build and manage cloud infrastructure which include containerized workloads and application environments primarily within AWS (with secondary support for Azure), with a focus on availability, reliability, scalability, security, monitoring, and disaster recovery.

• Utilize AWS services and automation tools such as VPC, EC2, S3, RDS, Lambda, SQS, SNS, CloudFormation, Systems Manager, and Patch Manager.

• Develop scripts and automation to extend AWS capabilities and improve operational efficiency.

• Monitor system performance, availability, and reliability and develop effective alerting and troubleshooting solutions.

• Implement and maintain logging, monitoring, security, backup, and recovery capabilities.

• Work with tools such as Grafana, LogStash, Kibana, Elasticsearch or similar observability and monitoring technologies.

• Troubleshoot and resolve infrastructure, deployment, configuration, and production issues.

• Develop and improve automated testing frameworks for Web, Mobile, and API applications.

• Contribute to performance testing and reliability initiatives for web applications.

• Collaborate closely with Software Engineering, QA, Product Delivery, and Operations teams to improve the software delivery lifecycle.

• Coach and support engineers and QA teams in the use of automation tools, CI/CD processes, and DevOps practices.

• Contribute to continuous improvement initiatives that improve deployment speed, system reliability, security, and overall operational efficiency.

• Apply consistent DevOps practices across the development lifecycle to ensure end-to-end quality.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• 2–4+ years of experience in DevOps, Software Development, Cloud Infrastructure, Systems Engineering, or a related discipline.

• Hands-on experience implementing and maintaining CI/CD pipelines.

• Experience automating deployment, configuration, and infrastructure processes.

• Experience with AWS and Azure cloud infrastructure and services.

• Experience with Infrastructure as Code and configuration management tools such as Terraform, CloudFormation, Chef, Puppet, Ansible, or similar technologies.

• Experience with CI/CD & GitOps tools such as Git, TeamCity, Octopus, ArgoCD, or equivalent.

• Experience with version control systems such as Git, Bitbucket, or equivalent.

• Strong knowledge of Linux and/or Windows operating systems.

• Experience with network infrastructure, databases, cloud environments, data center operations, and security protocols.

• Demonstrated proficiency in at least one high-level programming language.

• Strong scripting and automation experience with languages such as Python, PowerShell, Bash, Ruby, TypeScript, Perl, PHP, Java, SQL, or C++.

• Experience troubleshooting and resolving issues in production environments.

• Experience creating and maintaining cloud-based development, testing, and production environments.

• Understanding of monitoring, logging, system performance, reliability, security, and disaster recovery practices.

• Experience with performance testing tools and methodologies for web applications.

• Experience supporting Web, Mobile, and API applications.

• Experience working on Scrum or Kanban teams.

• Experience with AWS Systems Manager, Patch Manager, and other AWS operational tools.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE'VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND...

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24/7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!