JOB DESCRIPTION
Key Accountabilities
- Design, implement and maintain CI/CD pipelines to support efficient application build, testing, release and deployment activities.
- Automate infrastructure provisioning, configuration and deployment using Infrastructure as Code tools such as Terraform, Ansible or equivalent.
- Support cloud infrastructure operations across AWS, Azure or hybrid cloud environments.
- Manage containerised application deployment using Docker, Kubernetes or related orchestration platforms.
- Monitor infrastructure and application health, identify performance issues and implement proactive improvements.
- Collaborate with development teams to improve deployment quality, system scalability, reliability and resilience.
- Support incident resolution, root cause analysis, documentation and continuous improvement of operational processes.
- Ensure DevOps practices are aligned with security, governance, compliance and operational standards.
Core Responsibilities
1. CI/CD Pipeline Management
- Design, build, maintain and optimise CI/CD pipelines for application deployment.
- Automate build, test, release and deployment processes to improve delivery speed and consistency.
- Integrate source code repositories with deployment tools and quality checks.
- Support pipeline troubleshooting, deployment issue resolution and release coordination.
- Ensure deployment processes are repeatable, auditable and aligned with release management standards.
2. Cloud Infrastructure & Platform Operations
- Provision, configure and maintain cloud infrastructure across AWS, Azure or equivalent platforms.
- Support migration from on-premises environments to cloud or hybrid cloud platforms.
- Manage compute, storage, networking, security groups, load balancing and related cloud services.
- Monitor cloud resource usage and support cost optimisation activities.
- Maintain cloud infrastructure reliability, availability, performance and scalability.
3. Infrastructure as Code & Automation
- Implement Infrastructure as Code using tools such as Terraform, Ansible, CloudFormation or equivalent.
- Automate system build-outs, environment provisioning and configuration management.
- Develop automation scripts to reduce manual effort and improve operational consistency.
- Maintain reusable infrastructure modules, templates and deployment scripts.
- Ensure automation practices follow security, governance and documentation standards.
4. Containerisation & Orchestration
- Build, manage and support containerised application environments using Docker.
- Deploy and manage workloads on Kubernetes or equivalent orchestration platforms.
- Support container image management, registry usage and deployment automation.
- Monitor container platform health, resource utilisation and application performance.
- Work with development teams to improve container readiness, scalability and resilience.
5. Monitoring, Incident Support & Reliability
- Implement monitoring, alerting and logging solutions for infrastructure and applications.
- Track system health indicators, performance trends and anomaly detection.
- Respond to incidents, perform troubleshooting and support root cause analysis.
- Document technical resolutions, operational procedures and lessons learned.
- Recommend improvements to enhance system stability, availability and recoverability.
6. Security, Governance & Compliance
- Apply security best practices across cloud infrastructure, pipelines and deployment workflows.
- Support access control, secrets management, patching and vulnerability remediation activities.
- Ensure DevOps processes comply with internal governance, audit and security requirements.
- Maintain documentation for configurations, access controls, deployment processes and operational support.
- Collaborate with security and infrastructure teams to improve DevSecOps practices.
7. Collaboration & Continuous Improvement
- Work closely with developers, infrastructure engineers, security teams and business stakeholders.
- Provide technical input during solution design, deployment planning and production readiness reviews.
- Recommend improvements to DevOps processes, automation frameworks and platform reliability.
- Support Agile delivery practices and contribute to continuous improvement initiatives.
- Share knowledge, document best practices and contribute to team capability building.
Qualifications, Experience & Knowledge
- Diploma or degree in Computer Science, Information Technology, Engineering or a related discipline.
- Minimum 3 to 5 years of relevant experience in DevOps, cloud engineering, system administration, infrastructure engineering or application deployment support.
- Hands-on experience with CI/CD tools such as Jenkins, Azure DevOps, GitLab CI/CD or equivalent.
- Experience with cloud platforms such as AWS, Azure or equivalent.
- Strong knowledge of Infrastructure as Code tools such as Terraform, Ansible or CloudFormation.
- Experience with Docker, Kubernetes or container orchestration platforms.
- Good understanding of Linux / Windows server administration, networking, security and cloud infrastructure concepts.
- Experience with source code version control tools such as Git.
- Familiarity with monitoring and logging tools such as CloudWatch, Dynatrace, New Relic, Prometheus, Grafana or equivalent.
- Strong troubleshooting, analytical and problem-solving skills.
- Ability to work with cross-functional teams in a fast-paced technology environment.
- Good written and verbal communication skills, with the ability to document technical solutions clearly.
JOB REQUIREMENTS
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BUSINESS SEGMENT
Connectivity
PLATFORM
Operating Division