Loop Future combines technology, innovation, and sustainability to create digital solutions that shape the future. By integrating software engineering, cloud solutions, salesforce expertise, and intelligent sourcing, Loop Future connects people, systems, and industries - driving efficiency, growth, and global impact. We are Headquartered in Portugal, with international offices in the UK, Switzerland and India. The company brings together a diverse and talented team committed to delivering cutting-edge digital experiences into domains such as TV & Media, Satellite & Space, Consultancy, Retail and many other domains.
About Role:
We're looking for a skilled Elasticsearch & Observability Engineer to join our team on an international and exciting project. This role is open to both Junior and Senior candidates, and involves supporting, building, and growing the Elastic Stack to improve monitoring and system visibility across different environments, including Mainframe, Open Systems, and Container platforms. The right candidate has hands-on or growing skills in the Elastic Stack, a good understanding of observability basics, and the ability to work well with different teams and systems.
Responsibilities:
- Maintain, support, and grow the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana)
- Help check platform health, carry out routine maintenance, and monitor alerts; Senior candidates will also work on improving platform performance, indexing, and how data is stored and managed
- Help other teams get set up on the observability platform
- Help with or lead troubleshooting, finding the root cause of issues, and handling incidents
- Keep clear records of work done, updates made, and tickets resolved
- Work closely with the team, architects, and stakeholders, and keep everyone updated on progress
Requirements:
Junior (1–3 years):
- 1–3 years of experience in IT, with some exposure to monitoring and support
- Good knowledge of Elasticsearch, Kibana, Logstash, Beats, Elastic Agents, and OpenTelemetry
- Understanding of key observability ideas (logs, metrics, traces, golden signals)
- Knowledge of Linux and/or Windows basics (file systems, processes, key performance numbers)
- Some familiarity with Docker, Kubernetes, and CI/CD concepts (Git, Jenkins) is a plus
- Strong English skills (C1), spoken and written; French and/or Dutch is a bonus
- A university degree in Computer Science, Engineering, or a similar technical field
- Must have a valid work permit or EU/Schengen citizenship to legally work in Portugal
Senior (5–10 years):
- 5–10 years of experience in IT, with a strong focus on monitoring and production support
- Strong hands-on knowledge of Elasticsearch, Kibana, Logstash, Beats, Elastic Agents, and OpenTelemetry
- Solid understanding of core observability ideas (logs, metrics, traces, golden signals)
- Strong knowledge of Linux and Windows fundamentals (processes, file systems, key metrics); Mainframe knowledge is a plus
- Hands-on experience with Docker, Kubernetes, and CI/CD tools (Git, Jenkins, Bitbucket, Ansible)
- Strong English skills (C1), spoken and written; French and/or Dutch is a bonus
- A university degree in Computer Science, Engineering, or a similar technical field
- Must have a valid work permit or EU/Schengen citizenship to legally work in Portugal
Nice to Have:
- Elasticsearch certification
- Knowledge of Microsoft Azure
- Experience working in regulated industries (like Financial Services)
- Familiarity with ITIL or incident management processes
What We Offer:
- A long-term role with a stable project and room to grow your career
- A friendly, international team working across multiple countries
- The chance to work with modern observability and cloud tools
- Ongoing learning and development, including certifications and training
- A culture that values sharing knowledge, independence, and constant improvement
- Fair pay that matches your experience and skill level
- Flexible work setup (full-time or contract)
- Hybrid work model with an office in Lisbon