Role description and responsibilities
This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.
What You'll Do
- Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
- Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
- Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
- Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
- Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
- Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
- Coach and mentor team members, driving the adoption of new observability solutions across the organization;
- Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
- Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.
Requirements
Qualifications
- University degree in Computer Science, Engineering or comparable technical field;
- 5-10 years of hands-on experience in IT environments with focus on observability and production support;
- Proven track record in Agile delivery models and incident/release management;
- Solid experience in cross-team coordination, stakeholder communication, and effort estimation;
- OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics).
Technical Skills
- Strong hands-on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
- Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
- Hands-on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
- Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
- Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
- Tools: Jira, Confluence, ServiceNow, MS Office.
- Profile & Other Requirements
- Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
- Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;
- Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude;
- Willingness and availability for on-call support and scheduled overtime activities when required;
- Lisbon/Portugal-based — hybrid working model (CET alignment required).
- Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.
Nice to have
Mainframe knowledge is a plus;
Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
Experience in regulated environments (e.g., Financial Services) is a strong plus;
French and/or Dutch is a plus.
Perks
- Health insurance;
- Life Insurance and Pension Plan Programs;
- Free medical services at the office (Physician, Nutritionist, Psychologist);
- Wellness programs;
- Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
- Employee Share Purchase Plan;
- Personalized training paths and access to Udemy and Pluralsight Platforms;
- Flex-ability program (financial and flexible support for people with disabilities);
- Special banking conditions;
- Hybrid working model.