Credit Review Buyback Analyst I

Why GM Financial Credit Review?

At GM Financial, Credit Review is a cornerstone of our success. This team empowers the business to move forward with clarity and purpose, ensuring we deliver on our mission with integrity and impact. Its influence is felt in everything we achieve. If you’re passionate about making a difference through strategy, collaboration, and creativity, Credit Review is where your impact begins. We do more than work — we thrive. Join us in shaping the future of financial services.

About the role:

The Credit Review Buyback Analyst I is responsible for facilitating the buyback process on behalf of GM Financial. This role partners closely with internal business units and external parties to resolve dealer agreement violations while exercising sound judgment, strong communication skills, and the ability to manage multiple priorities.

In this role you will:

• Build effective working relationships with other departments and external parties to accomplish departmental and corporate strategic business goals and objectives.
• Educate internal and external parties on the GM Financial Dealer Agreement and violations of the dealer agreement.
• Prepare clear and concise legal documentation on behalf of GM Financial.
• Recognize and recommend improvements to the buyback process.
• Host regularly scheduled meetings with Dealer Services Regional Sales Managers to discuss buyback resolution strategies.
• Provide payment posting instructions when buyback monies are received.
• Manage collateral on repossession hold, including coordinating return to dealerships or wholesaling units.
• Manage the recourse process by monitoring accounts placed on recourse and escalating them as buybacks when triggers are breached.
• Represent Credit Review in business segment meetings, as needed.

What makes you the ideal candidate?

• Knowledge of finance, accounting, consumer credit, and statistics preferred.
• Competency with Microsoft Office, with emphasis on Excel and Access.
• Ability to plan, execute, and improve work processes to achieve business objectives.
• Strong critical thinking skills with the ability to apply business knowledge to daily problem solving.
• Excellent interpersonal, verbal, written, and communication skills.
• Ability to multitask with minimal supervision while maintaining attention to detail.
• Strong analytical judgment and logical decision-making skills.
• Proven ability to work discreetly with confidential information.
• Self-motivated with strong problem-solving capabilities and the ability to provide recommendations.

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Experience & Education

• 0–2 years of relevant work experience required.
• High School Diploma required.
• Associate or Bachelor’s Degree preferred.
• Master’s Degree preferred.
  

What We Offer:

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture:

Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation:

Competitive pay and bonus eligibility

Work Life Balance:

Flexible hybrid work environment, 2-days a week in office

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