Cloud application support/ devops (hybrid)

CLOUD APPLICATION SUPPORT/ DEVOPS (HYBRID LISBON)

Portuguese company hires for hybrid position

Location: Lisbon, Portugal

⚠️ Only candidates already based in Portugal will be considered

Work Model: Hybrid – 2 to 3 days per week on-site

️ Language Requirements: English – Advanced/Fluent (Mandatory)

Seniority: Senior (5+ years)

Sector: Financial Services

Rate Between €3000 - 3600 RV / €1800 - 2100 CTI (gross value)

⚠️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success

About the Opportunity

We are looking for a highly motivated Cloud Application Support / DevOps Engineer to support mission-critical cloud applications and infrastructure within a modern enterprise environment.

In this role, you will combine operational excellence with DevOps practices, ensuring platform stability, automating infrastructure, supporting containerized environments, and collaborating closely with software engineering and operations teams. You will also contribute to production readiness, incident management, disaster recovery, and continuous service improvement.

This is an excellent opportunity for professionals who enjoy troubleshooting complex environments, automating infrastructure, and working with cloud-native technologies in a collaborative international team.

Key Responsibilities

• Provide production support for critical cloud applications and data platform services.
• Monitor platform health, investigate alerts, and resolve incidents to maintain high service availability.
• Analyze application, system, middleware, and infrastructure logs to troubleshoot complex technical issues.
• Automate infrastructure provisioning, configuration, and deployments using Infrastructure as Code (IaC).
• Support and maintain containerized environments using Docker and Kubernetes.
• Collaborate with development and operations teams to ensure reliable software releases and platform stability.
• Participate in incident response, problem management, and 24/7 on-call support rotations.
• Support disaster recovery exercises, production readiness reviews, and operational resilience initiatives.
• Create and maintain technical documentation, operational runbooks, and knowledge base articles.
• Deliver knowledge-sharing sessions and provide technical guidance on automation and cloud technologies.
• Ensure compliance with Service Level Objectives (SLOs) and proactively escalate critical risks.
• Drive continuous improvement initiatives to enhance operational efficiency, reliability, and platform performance.

Mandatory Requirements

Technical Skills

• Minimum 5 years of experience in IT Operations, Cloud Support, DevOps, or Software Engineering.
• At least 2 years of hands-on experience with a public cloud platform (AWS, Azure, IBM Cloud, or Google Cloud).
• Strong Linux administration skills, including CLI and Shell scripting.
• Proficiency in Python and/or Bash scripting.
• Experience with Infrastructure as Code using Ansible and Terraform.
• Experience with container technologies, including Docker and Kubernetes.
• Knowledge of CI/CD tools such as Jenkins, Travis CI, Concourse, or similar.
• Experience supporting production environments and resolving complex incidents.
• Good understanding of ITIL practices, Incident Management, and Problem Management.
• Advanced/Fluent English (Mandatory).

Nice to Have

• Experience with Dynatrace or other observability and monitoring platforms.
• Knowledge of PL/SQL.
• Experience supporting enterprise data platforms.
• Exposure to production readiness reviews and disaster recovery planning.
• Experience working in highly regulated enterprise environments.

Education

• Master's Degree in Computer Science, Computer Engineering, Information Technology, or a related field.

Soft Skills

• Strong analytical and troubleshooting skills.
• Excellent problem-solving and root cause analysis abilities.
• Strong communication and collaboration skills.
• Proactive mindset with a strong sense of ownership.
• Ability to work under pressure in critical production environments.
• Continuous improvement and automation mindset.
• Excellent documentation and knowledge-sharing skills.

Ideal Candidate Profile

The ideal candidate is an experienced Cloud Application Support / DevOps Engineer who thrives in complex production environments and enjoys combining operational support with cloud automation and infrastructure engineering. You are passionate about Linux, container platforms, cloud technologies, and Infrastructure as Code, while continuously seeking opportunities to improve platform reliability, automation, and operational efficiency. You are comfortable collaborating with multidisciplinary teams, participating in critical incident response, and ensuring business-critical services remain highly available.

Does Your Profile Match This Opportunity?

• Do you have 5+ years of experience in IT Operations, DevOps, or Cloud Support?
• Have you worked with AWS, Azure, IBM Cloud, or Google Cloud?
• Do you have strong Linux administration and Shell scripting experience?
• Are you proficient in Python and/or Bash?
• Have you implemented Infrastructure as Code using Ansible and Terraform?
• Do you have hands-on experience with Docker and Kubernetes?
• Have you worked with CI/CD tools such as Jenkins, Travis CI, or Concourse?
• Are you familiar with ITIL practices, incident management, and production support?
• Have you participated in disaster recovery testing or production readiness activities?
• Can you communicate confidently in English and work in a hybrid model in Lisbon?

Why Join This Opportunity?

• Support business-critical cloud platforms in a modern enterprise environment.
• Work with cutting-edge cloud, DevOps, automation, and container technologies.
• Join an international team focused on operational excellence and continuous improvement.
• Contribute to large-scale cloud infrastructure and production support initiatives.
• Develop your career in a challenging, collaborative, and innovation-driven environment.

Keywords for Your CV

Cloud Application Support, DevOps Engineer, Cloud Engineer, Site Reliability Engineer, SRE, IT Operations, Production Support, Linux, Shell Scripting, Bash, Python, Kubernetes, Docker, Terraform, Ansible, Infrastructure as Code, IaC, AWS, Microsoft Azure, IBM Cloud, Google Cloud Platform, CI/CD, Jenkins, Travis CI, Concourse, DevOps, Cloud Automation, Incident Management, Problem Management, ITIL, Dynatrace, Monitoring, Observability, PL/SQL, Disaster Recovery, Production Readiness, Automation, Cloud Infrastructure, Hybrid, Lisbon, Financial Services, English.

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