Cloud Engineer (IMS)
Thales · Jakarta ·
- Category
- Devops
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Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
Thales has been present in the Republic of Indonesia for 45 years in the defence, aerospace and space domains, delivering a wide range of civil and defence solutions that highlight our strong commitment to working with the Indonesian government and local stakeholders. In recent years, our innovative solutions in air traffic management systems and telecom satellites have further strengthened our presence in the country alongside our digital portfolio of solutions such as biometrics, data protection and cybersecurity now serving the needs of diverse customers in civil sectors.Key responsibilities
Run Operations & Incident Management
Ensure the day-to-day operational health of cloud infrastructure (Private Cloud based on VMware and GCP-based Public Cloud)
Troubleshoot infrastructure-related issues (OS, container, network, middleware, storage)
Act as Level 2 support for incidents and service requests
Monitor system health, analyze logs, and perform root cause analysis using GCP Cloud monitoring and Prometheuus/Grafana
Set Up and fine-tune alerts on usual Prometheus metrics
Maintenance & Changes
Perform routine maintenance (patching, upgrades, backups)
Participate in change planning, testing, and execution (within Change Management process)
Assist with capacity planning, costs and performance optimization
Cloud Engineering & Standardization
Contribute to the standardization of cloud infrastructure components
Maintain technical documentation and operational procedures
Enforce security policies: access control, hardening, vulnerability remediation
Collaboration & Continuous Improvement
Work closely with internal DevOps and SRE teams to improve reliability and automation
Participate in post-incident reviews and problem management
Support the transition of new applications into operations
Identify and propose improvements to reduce operational toil, promoting Infrastructure as code
Technical environment
Cloud platforms:
Private Cloud (VMware)
Public Cloud S3ns (GCP – Compute Engine, GKE, Cloud Logging, IAM)
Containers : Kubernetes, Helm, Docker, GitOps (FluxCD)
OS: Linux (RHEL), Windows OS
Tools
Monitoring: Prometheus, Grafana, Google Cloud monitoring
ITSM: ServiceNow
CI/CD : Jenkins, Gitlab CI, Ansible
Security: IAM, Bastion, Patch Management, OS Hardening
Scripting: Bash, PowerShell (basic)
Required Skills & Experience
3+ years in cloud infrastructure or system administration roles
Hands-on experience with Vmware Private Cloud and/or Public Cloud (GCP is preferred)
Good understanding of networking, backup, OS, and storage fundamentals
Familiar with monitoring, logging, and alerting in production environments
Experience working in ITIL-driven environments (Incident, Change, Problem)
Scripting capabilities for automation (Shell or PowerShell)
Experience with Helm Chart and Ansible Roles
Experience on containerization and container orchestration
Ability to read Bash or Python Scripts
Fluent in English
Experience in an international environment
Required soft skills
Strong analytical and troubleshooting skills
Service-oriented mindset
Ability to work in a distributed and international team
Clear written documentation habits
Self-motivated and proactive in resolving operational issues
Nice to have
Experience with SQL database (PostgreSQL ; Mariadb ; SQL Server ; Oracle)
Understanding of how Terraform works
Understanding of modern Authentication and authorization mechanisms (OIDC / SAML).
Understanding TLS encryption protocol
#LI-JL1
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
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