Clinic Patient Service Associate - City
FORTRESS INTELLIGENCE PTE. LTD. · Singapore ·
- Experience
- 1+ years
- Visa sponsorship
- No
- Company size
- 11-50
Handles patient scheduling, billing, and records management in a healthcare clinic using Clinic Management Systems and insurance portals.
Job Description:
Primary Responsibilities
- Schedule patient appointments / reminder calls
- Maintain patient records as per PDPA Act
- Process billing in Clinic Management System & Insurance portals
- Process payments and daily cash deposits
- Identify patients insurance coverage
- Customer service / support triage for patients
- Main clinic inventory / checking of stocks
- Dispensing of medication / with second checker
- Assist Doctors & Nurses
Secondary Responsibilities
- Perform procedures in treatment room eg Tonometry, Spirometry, Audiometry, ECG, Dressing
- Maintain proper infection control standards
- Perform venepunture (with valid phlebotomy certification)
Key Skills:
- Good written and spoken English
- Good interpersonal skills
- Good medication knowledge
- Able to work in a stressful environment with good coping skills
- Pro-active, patient oriented and progressive
- Good application of tools for data management & analysis
- Foster a supportive & compassionate environment for patients
Qualifications:
- Minimum GCE N/O/A Levels, Polytechnic Diploma
- Minimum 1 year experience in Healthcare/Hospitality setting
- Available to start immediately or within a month
- Presentable, able to communicate professionally
- High-standards of customer service
- Singapore and PRs Only
Interested candidates, please email your detailed resume (MS Word format only) to [email protected] together with your relevant certificates.
For enquiries, please call / WhatsApp to 63348311.