Business Process Analyst

Job Title: Business Process Analyst

Job Location: Milwaukee, Wisconsin, United States of America

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

Overview:

Join IQVIA and be part of a global organization where your work can make a meaningful impact on healthcare. You’ll collaborate with talented, innovative professionals who combine deep industry expertise and advanced technology to solve complex client challenges and drive better outcomes.

IQVIA is seeking a Business Process Analyst, in this role you will develop the skills necessary to complete the evaluation and validation of data, calculate rebates, and quantify your findings. You will also build and enhance your interpersonal skills that are necessary to build effective business relationships with your clients. Those skills are pertinent because as an analyst, you will be responsible for multiple accounts and processes and be responsible for the quality and efficiency of complex tasks.

Responsibilities:

• Analyze data to identify trends and understand the financial terms of contracts.
• Review and analyze contracts and related documentation, perform data quality assurance checks, and communicate effectively with customers both verbally and in writing.
• Research and resolve chargeback claims and ensure accurate, appropriate responses to disputes.
• Validate data from internal and third-party systems to ensure the appropriate course of action is being pursued.
• Track work through completion, managing priorities, and meeting established deadlines.
• Provide ongoing support to team members and contribute to team objectives.
• Assist with training-related projects and initiatives.

Qualifications:

• Bachelor’s degree in finance, business, statistics, math, or a related field or equivalent work experience.
• 1+ years of experience applying analytical and problem-solving skills to interpret data, identify trends, and support informed decision-making.
• Strong computer skills, including Word, Excel, SQL, PowerPoint, spreadsheets, and database entry.
• Strong verbal and written communication and interpersonal skills.
• Strong analytical, organizational, and problem-solving skills.
• Productive team contributor who can complete tasks beyond general support responsibilities.
• Independently identifies, prioritizes, and resolves issues, escalating complex matters appropriately.
• Able to manage tasks and assignments independently without detailed direction.
• Complies with contract requirements, business unit rules, and applicable legal regulations.
• Experience with the following is preferred but not required: Chargeback Adjudication, Membership and Eligibility determinations, Prescription Rebate Processing, Pharmacy Benefit Management, Managed Health Care and Medicaid Drug Rebate Program

Please Note: To be eligible for this remote position, you must reside in the same country where the job is located.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $47,500.00 - $118,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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