Business Ops Analyst
Boardroom Appointments · Johannesburg, GP, South Africa ·
- Experience
- 3+ years
Key purpose:
We are looking for a Business Operations Analyst able to efficiently support the operations of our lending product to
ensure smooth Customer and Partner experiences. The ideal candidate is highly analytical with deep problem-solving
capabilities.
Duties and responsibilities:
- Calculate and process offer restructures, settlement requests and rebates
- Efficiently resolve customer offer queries
- Monitor and ensure system hygiene
- Investigate system issues and track until resolution
- Build relevant monitoring dashboards
- Support Partner Qlikview reporting
- Liaise closely with Partner Operations teams
- Work closely with test team to test and approve new functionality before production
Qualifications and experience:
- IT Diploma preferrable or qualification in Operations or Technology
- 3 years in Business Operations
- Data Analytics using Power BI or MS Excel Foundation technical skills (Ability to understand a system and database)
- Ability to manage high-paced and agile environment
- Good communication skills written and verbal
- Ability to develop good working relationships with various stakeholders
- Excellent multitasking skills are advantageous