Business Analyst

Salary: Competitive salary; Byron Bay or Varsity Lakes

The Opportunity

You will be responsible for the end-to-end success of assigned digital initiatives and complex products. We are looking for a logical, systematic thinker who can navigate the ambiguity of large-scale digital projects, translate high-level business features into technical excellence, and drive collaboration across cross-functional teams.

Organisational Structure

As a Business Analyst, you will operate as a high-impact individual contributor at the heart of our cross-functional ecosystem. Reporting directly to the Delivery Manager, you will serve as a vital bridge between our technical teams and business operations.

This permanent full-time position is based from our Byron Bay HeadQuarters or Varsity Lakes Gold Coast office (with a minimum 1 day a week in our Byron Office for team collaboration).

A Day in the Life

• Lead high-impact workshops and interviews, using advanced business process modelling to design solutions that meet long-term business goals

• Take full accountability for prioritising and maintaining the sprint backlog, balancing complex stakeholder needs with technical constraints.

• Build strong, trust-based relationships across Marketing, IT, and Product teams to drive alignment.

• Lead User Acceptance Testing (UAT) and develop user guides and communications to assist end-users for go-live.

• Develop project plans and contribute to status meetings and business readiness refinement.

• Act as the primary "voice" between design, tech, and the business, inspiring alignment and building high-trust relationships with internal teams like Marketing, IT, and Operations

To be a Front Running Candidate

• Minimum 5+ years experience as a Business Analyst, specifically within the digital space and Agile projects.

• Strong logical thinker with the ability to bridge business needs and technical constraints quickly. Experience with CMS platforms (Salesforce preferred) is highly regarded.

• Proven expertise in backlog management, user story creation, UAT coordination, and end-to-end delivery management.

• Exceptional communication skills with a track record of building trust across cross-functional teams (e.g., Marketing, IT, Operations).

• Highly organised, comfortable managing multiple tasks, and proactive in driving work forward amidst ambiguity.

• The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

• Competitive salary package, training & career progression

• Fun, casual work environment where shoes are optional

• Flexible work hours

• Regular social get togethers

• Additional Paid Leave at selected Length Of Service milestone achievements

• Staff travel discounts on air travel, accommodation and holidays

• $600 per calendar year for reimbursement towards health and wellness activities

• Novated leasing and salary packaging available

• Employee Assistance Program

• Savings and discounts on groceries, shopping, entertainment, and more

• Volunteer leave as part of giving back to the local community to give back to the local community

• Generous parental leave support program with paid superannuation during paid & unpaid parental leave

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

See your next destination as a Business Analyst for TripADeal? Your future pathway is just one click away. Apply now!

We encourage interested applicants to apply as soon as possible, as this role has commenced immediate engagement with applicants. The closing date for this role is dependent upon appointment.