Business Analyst Training

Business Analyst Training - 3-Month Contract

Minimum Requirements:

• Matric [Grade 12]
• Relevant Technical/IT Degree or Diploma.
• At least 3 years experience in an end user-facing role.
• Experience in business process documentation.
• Experience in creating training documentation.
• Appreciation of technology accountable for Knowledge of requisite processes for accountability.

Responsibilities:

• Compliance with all processes for all incidents, requests, and changes (e.g. Manage Requirements, Critical Incident process, etc.)
• Effective Service Level Management:
• Ensure all global and regional vendors deliver against all agreed SLAs
• Ensure compliance with all IM and organization policies and report on all matters pertaining to non-compliance.
• Ensure compliance with SOX, King IV, and all other relevant governance requirements.
• Ensure full compliance to IM PMO processes (e.g. gate reviews etc.)
• Living the organization's Values
• Maintain good inter-departmental relationships.
• Staff development via formal training where required.
• Strategic roadmap agreed with requested, and initiatives delivered against expectation.
• Timeous completion of ad hoc requests.
• Attendance of stakeholders and timeously close out of all actions relating to site timeously update, maintain, and action all items on SysAid.
• Agreed training completed within agreed timelines.
• All strategic roadmap activities created as demands and submitted for approval.
• All task closures to be agreed by the requester.
• Project Plans to be updated as per PMO governance.
• Schedule to be updated as per PMO governance.
• Status Reports to be updated as per PMO governance.
• All projects to be baselines to be created/ updated as per PMO governance.