Business Analyst Claims Center

Integrity. Care. Trust. Compassion. Expertise.

Do these words resonate with you?

These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other.

Builders is proud to be named among the Great Places to Work. Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits. Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength.

Position Summary

The Business Analyst focused on the Claims Center serves as the liaison between the business, Information Technology, and end users to ensure all business and technical requirements are documented and communicated to facilitate the delivery of expertly tailored solutions. The Analyst conducts thorough data analysis to empower organizational leaders with actionable insights, facilitating informed and strategic decision-making processes.

Responsibilities

• Gather comprehensive business and technical requirements to facilitate the development, maintenance, and enhancement of technology solutions.
• Perform in-depth analysis of business and system processes, documenting the repercussions of process and data changes.
• Document detailed requirements and designs to guide teams in constructing solutions that align with specified criteria.
• Collaborate closely with subject matter experts and stakeholders to pinpoint requirements and address concerns.
• Contribute to the design of technical solutions and resolve business challenges through systematic analysis and problem-solving approaches.
• Utilize a range of business analysis techniques and tools to offer valuable insights for informed decision-making, encompassing areas such as data management, predictive modeling, data mining, forecasting, simulation, and optimization.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science or a related discipline or equivalent combination of education and/or experience
• Three or more years of experience involving analytics, systems development and technical writing
• Experience with the Guidewire platform complemented by a foundational understanding of the insurance industry
• Proficient in analysis, problem solving and prioritization; ability to evaluate situations and make appropriate recommendations
• Skill in organizational and time management with attention to detail, ensuring tasks and deliverables are executed with accuracy and precision
• Skill in verbal and written communication, facilitating clear and effective exchange of information; ability to generate process documentation and reports
• Ability to function independently as well as collaborate in a team environment with skill in interpersonal communication and the ability to multi-task
• Proficient in Microsoft Office Suite; knowledge of SQL and other languages to evaluate data sets

Let’s talk benefits!

• Competitive Salary
• Bonus Structure
• Profit Sharing
• Medical, Dental, Vision Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
• Employer Paid Life Insurance
• Voluntary Life Insurance
• 401K with Company Match
• PTO

About Builders

Builders is a mid-sized mutual with remarkable strengths. Rated A by AM Best, Builders has forged rock-solid financial strength and a reputation for reliability and fairness in fulfilling our promises to customers. Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the “Culture Excellence” honors from Top Workplaces. Flexible and highly personal, our experts leverage deeply supportive partnerships with knowledgeable independent agencies to drive better services and protection for policyholders.

Our financial excellence, amazing people, and powerful partnerships build outstanding outcomes and peace of mind for our agents and their clients. This is what we mean by Insurance Built Strong®.

Builders Insurance Group is an Equal Opportunity Employer. We welcome applicants from all walks of life and don't discriminate based on any protected status. Join us in creating a diverse and inclusive workplace!